[Resolved]  Airtel — Airtel gave me falls bill.

Address:

411028

My name is Sourav Anand and my number is [protected].Recently I Purchased an airtel postpaid sim on 1st week of april from kharadi airtel outlet opposite reliance fresh but soon I realized that the company added a charge of 1000 + taxes on my number. This 1000 + taxes is for mifi device which neither do I purchase or did I ordered. I have been complaining repeatedly time and over again, they agree that its their fault but they have been turning deaf ear to ward off the charges. (I have recorder conversations that customer care agrees that its their fault) Recently they have blocked my number for outgoing calls and I have suffered quite a loss for this purpose.
Now they ask me to pay a sum total of 1000+tax or they wont start my number. I have been trying very hard to explain but they fail to understand, most of the time they hung up the phone telling that they are putting the call for hold for a minute. This has been affecting my work and social life greatly and even after repeatedly begging them to take some action, they fail to do so.
This consumer complain is my last option as I dont know what to do next as i am stuck with this major problem. I wont be bothering consumer care, if this matter was small or insignificant.
I hope you bring me to justice and help me as soon as possible.
Thank you.