Airtel — Airtel give me false commitment shame on airtel

Jan 25, 2015

Updated by MK2ALL R/sir Subject : complains regarding network and lots of issue my family members are using AIRTEL postpaid plan from more than 3 years we have lots of problems regarding network issue 1) voice quality very poor 2) call dropping 3) signal bars 1 or 2 4) cant hear voice of incoming and outgoing calls 5) 2g and 3g speed very very slow Numbers : 1) [protected] 2) [protected] 3) [protected] 4) [protected] 5) [protected] On this Address : flat no 705 Zuha apartment shadi mahal hall road near ayan tower amrut nagar mumbra 400612 dist thane Mumbai Maharashtra So please fit the network booster at this address other wise we will port out the all numbers to other networks providers I was give 100 of time complains but nothing improvement in networks so please as soon as possible fit the network booster and improve the networks other wise we will port out the all numbers to other networks providers take immediate action Thanks call me on my alternate contact number [protected] & [protected]

Mar 15, 2015

Updated by MK2ALL Airtel give me false commitment i am very old customer of airtel more than 5 years i have using this numbers and airtel said that this is governament plan life time no changes in rentel calls sms and other all benefits / facilities but now airtel
Without any information airtel have increase my call rate for my 4 airtel numbers
Befobre airtel give me airtel to airtel 10 paisa per min and other 20 paisa per min
Now they without any information increase call rate artel to airtel 20 paisa per min and other to 30 paisa per min
So please give old tarrif benefits as nodal officer said airtel to airtel 10 paisa min & airtel to other 20 paisa min from todaye for my four numbers ref no [|bal|ref10360098|]
This mail come from you on 10/12/2014 but till now airtel do not give me airtel to airtel 10 paisa min & airtel to other 20 paisa min till now

From airtel team

Best regards
Shoban babu
Service specialist

Airtel

This mail come from you on 10/12/2014 but till now airtel do not give me airtel to airtel 10 paisa min & airtel to other 20 paisa min

Do effective this benifits from today and { mail me confirmation number ref number on my this register email id }

1) [protected]
2) [protected]
3) [protected]
4) [protected]

My alternate contact no [protected] & [protected]

I have attach below the mail come from your nodal officer please see

Ref no [|bal|ref10360098|]

As your nodal officer was said that
We have retained your plan while revising your benefits. Below is the revised tariff and benefits effective next billing cycle - this mail come from you on 10/12/2014

Call tariff: airtel to airtel 10 paisa min & airtel to other 20 paisa min
(From this bill cycle)

Call tariff: airtel to airtel 10 paisa min & airtel to other 20 paisa min

My next bill cycle start but below 4 numbers till now not showing

1) [protected]
2) [protected]
3) [protected]
4) [protected]

Airtel to airtel 10 paisa min & airtel to other 20 paisa min this mail come from you on 10/12/2014
O please do as soon as possible call tariff: airtel to airtel 10 paisa min & airtel to other 20 paisa min
Thanks

This mail come from airtel please see

Dear arshiya khan,

Greetings from airtel!

This is in reference to your email expressing concern about revision in plan benefits for your airtel mobile number [protected] along with other 3 airtel mobile number.

In view of the rising input costs, price of products and services is revised from time to time keeping in mind the existing market situation. It is our constant endeavour to invest in our network to bring you superior experience across all our services.

While i understand your discontent towards change of plan benefits, i also wish to inform you that your plan rental remains the same. Having said this, the plan offered to you with revised benefits is not part of our current available offers. Since you are our valued customer, we have retained your plan while revising your benefits. (Below is the revised tariff and benefits effective next billing cycle -)

(Call tariff: airtel to airtel 10 paisa min & airtel to other 20 paisa min)

For further queries, please do email

Best regards
Shoban babu
Service specialist

Airtel — original message — from: [protected]@yahoo.com
To: [protected]@in. Airtel.com
Cc:
Subject: without info you have increase call rate

R/sir
Without info you have increase call rate airtel to airtel 20 paisa min and
Airtel to other 30 paisa min
Before you give me airtel to airtel 10 paisa min & airtel to other 20 paisa min
For this numbers
1) [protected]
2) [protected]
3) [protected]
4) [protected]
Please give before notice call rate increase by sms or by mail
O please give me old call rate for this 4 numbers otherwise i will port out my
All numbers to other network providers
My alternate contact no [protected] & [protected] { but avoid call }
Replay via mail which mention reference number
Thanks
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