[Resolved]  Airtel — Airtel money deduction

Address:Mumbai City, Maharashtra, 400037

My name is shashank. I have ported my number from reliance to airtel. I got a call rate of 40p/min local and std at 25/min. The actual call rate when i call is 45 p /min. I have recharged last time for 60 rs. And it got over in just 3 days.
There were no long calls made like 10 mins or 15 mins. The calls were around minutes. They are unnecessarily cutting talktime for no reason. The pulse count is different from what the actual seconds are. The network is too bad in my area. I have given complaint many times for the network problem
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Aug 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 20 July 2016 .

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 20 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hiii...i m Shweta Patil, from Vakare, Tal- Karvir, Dist-Kolhapur. Maharashtra...hamare gaon me Airtel ka tower hai..lekin last 2 -3 weeks se network ka bahot jyada problem aa rha hai...bahot hi week network hai...so request you kindly check the same...

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