Airtel — airtel prepaid sms not receiving and sending

Address:Mumbai City, Maharashtra, 400002

Hi, i am not receiving any sms from any network i am not getting messages from various banks, irctc, makemytrip etc. This problem started from 11 april 2018 and i have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and i never get any response. This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. My no is [protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

We recharge in paytm but our recharge don't there wat a network is this I'm very angry no customer care service vry bad netwotk
Network keeps fluctuating. From 4G to H and I don't even get a 800kbps of speed. It is not even effecient in browsing pages. So poor and they claim that they are the fastest in india. If you want to be more succesful than Jio then please improve the network quality
I don't know why but my internet is not living up to the 4g speed. Previously I had done the 3g recharge and it was way faster than this! I even changed the apn but it still sucks!!!
Really Frustrated by the service provided by airtel. Facing alot of Network Issues. Unable to connect to calls. Calls disconnecting automatically, taking almost 3-4 calls to connect to an outgoing call.

Earlier was a best network but now a worst network.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information