[Resolved] Airtel — airtel signal | |
I am having 25 nos airtel connection in my company and in person. I have shifted to my new house at # 35, air force enclave, dhakoli, zirakpur on 3rd july, 2017. I observed that there was no signal in side the house. I lodged the complaint twice on 121 which were acknowledged however closed without resolving. I lodged the complaint 3rd time 5 days back. The staff from airtel visited and confirmed that there is no signal in my house. I was informed the upgradation is required to be done, however no time was defined for this purpose. No tangible and satisfactory reply have been given by the senior executive. I have requested to acknowledge the complaint and conversation which was denied. If i donot get any time limit for resolving the problem, i would like to deport my numbers to vodafone which has excellent connectivity. Pardeep sharma, Chief executive officer, Him agro food corporation [protected] Was this information helpful? | |
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Mr. Sharma, This is with reference to your post, dated 30 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
 4 Comments | |
Comments
My complaint is pending since 18th July, 2017. No progress has been made on my complaint. No satisfactory reply from 121, it is told "jaldi resolve kar diya jayega" lekin kab tak, they are unable to assure. No status is shared by any of their staf[censored]nless, I repeatedly call them. Vodafone has very good signal here. I opt to PORT all my Airtel mobile numbers to Vodafone. DEFINITELY THAT WILL BE DAMAGING AND SHAME ON AIRTEL
Pardeep Sharma
[protected]
Pardeep Sharma
[protected]
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Pardeep Sharma