[Resolved]  Airtel — Airtel telecom frenchise attender misguiding during PORT of NO. fromReliance to airtel

Address:Agra, Uttar Pradesh

This complaint is lodged due to misguiding by an attendent at airtel frenchise at Sadar Bazar, Agra.As I, m already a airtel celluler consumer.
I reached to sadar frenchise on 23.01.17 at 6.45 pm to get my another no. Port from Reliance to airtel.I ask the attendent known as Neha to guide in porting procedure.She seems to be in hurry.She first advise me to come another day.When requested more than she gave me a wrong no. to msg for port which later came to know that no.(1909)given to me was of Reliance.
When I warn to complaint about her misguiding & misbehaviour than she frustately answered that her duty is till 7pm and she need some time for her closing day work also so she is too busy.She doesn, t bother about the Job as she is permanently leaving the Airtel.
Now the Conclusion is that you can insult anyone when you are throwing the Job.No one can control your misbehaviour or rude nature.You can mash the celluler Co, s brand name by your foot in few seconds...
M.SADAT
R/o 86, Bansal Nagar, Fatehabad Road
Agra(U.P)
Mb. No.[protected]
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Mar 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Feb 03, 2017
Updated by shamsabad
This action against complaint should be taken seriously so that no other employee can misbehave even they are leaving the job also...
Verified Support
Feb 04, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jul 07, 2018
Updated by shamsabad
It seem that complaint forum is useless and no satisfactory action is taken against complaint lodged.Even no call is yet came instead of providing my cellno.[protected] during complaint...
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