Airtel — AIrtel WIfi internet not working | |||
This is to inform you that I had purchased Airtel 4g from Capgemini M6 office from Mr. Krishna on June 24, 2015. Initially was happy with service. But with effect from 3-Jul-15 the Airtel internet wifi service has been DISASTROUS and resolution from customer care even more DREADFUL. I have attached the emails going on and forth without any resolution My issue was – since Jul 3, 2015, I’m not able to use the internet neither on laptop nor on cell at all even though the signal shows blue i.e. 3G service on. I have had enough of this nonsense & ‘DON’T CARE ATTITUDE’ from Airtel guys. I’m shocked to know that I have consumed my limit when actually I have not been able to use the airtel internet at all. SO I’m going ahead and disconnecting the airtel plan as I have had enough. I had paid Rs.1500 for the instrument which I will return back. Please refund the same to me ASAP Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Saira,
This is with reference to your post dated 30 July 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 30 July 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 30 July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd