[Resolved] Airtel — Amount deducted from bank but failed bill payment with airtel please update soon | |
Amount deducted from bank but failed bill payment with airtel. I have made airtel online post paid bill payment on 20thOct 2016 Amount got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.and the transaction has failed. I have not received any refund to my bank after that. This is scam by airtel. Bank : HDFC Narration: [protected]-CITRUSAIRTEL Ref No. :[protected] Dated: 20th Oct 2016 Amount : Rs.791.20 Transaction failure number from airtel : [protected] Kindly look on to the issue and resolve it asap. Was this information helpful? | |
Nov 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 29, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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Please stop this scam and look into the issue.