[Resolved]  Airtel — Amount not refunded by company

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:121

Hi, i recharged 299.00 rs in my airetl account [protected] on 2nd may 2016
My transaction id is 673001 and 673608 two time i tried recharged 299.00 rs
By airtel app but payment deducted 299.00 rs is citi bank account on 1st may 2016 on 12:17 am.. After that i recharged my account by airtel app on 7:14 am by my hdfc credit card transaction id is[protected] that was succesfull that time...
After that i called customer care several time but there is some refernce no is there that is conrc[protected], conrc[protected] are there and some c care executive is srinu and rakesh mishra is assist me but there is no refund back in my account after 20 days and they insure me it will be refund within 3-10 working day...
Please help to refund my amount as soon as possible.

Thanks
Sumit kumar
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
May 26, 2016
Updated by tinkukumar121
Hi, i recharged 299.00 rs in my airetl account [protected] on 2nd may 2016
My transaction id is 673001 and 673608 two time i tried recharged 299.00 rs
By airtel app but payment deducted 299.00 rs is citi bank account on 1st may 2016 on 12:17 am.. After that i recharged my account by airtel app on 7:14 am by my hdfc credit card transaction id is[protected] that was succesfull that time...
After that i called customer care several time but there is some refernce no is there that is conrc[protected], conrc[protected] are there and some c care executive is srinu and rakesh mishra is assist me but there is no refund back in my account after 20 days and they insure me it will be refund within 3-10 working day...
Please help to refund my amount as soon as possible.
After on month of complain no one call to amount refund and no any amount to be refunded...

Thanks
Sumit kumar
Verified Support
Jun 02, 2016
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 20 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

chor sale airtel
The Airtel mobile app is not always reliable. There have been numerous instances where my recharge amount would take days to get credited or not get credited at all. I started using a third-party payment app called Bill Bachao. The app is extremely convenient to use, and my recharge amount is credited almost immediately. It has other interesting features as well. I especially liked how it analyzed my data usage and recommended a better plan for me. you can download this app here - http://bit.ly/ormbb

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