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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1038

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A
Abhishek Dada
from Pune, Maharashtra
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applying charges for deactivation of number 9561771546

Address:Pune, Maharashtra, 411057

I have initiated a request on customer care of airtel to de-activate my number ([protected]) on 23rd oct 2017 and they told me that the request has been raised and my number will get de-activated within 7-8 days (I have to pay for these days as well). Now on today (29th oct) when i have called them again to know the status, they told me that no such request has been raised and today they have raised a new request (Req no.[protected] and told...
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P
Pradeep Gera
from Delhi, Delhi
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outgoing sms not working on 449 prepaid plan

Address:New Delhi, Delhi, 110085
Website:Airtel

Sir/ madam,
I ported my postpaid connection to prepaid recently on my airtel mobile no [protected]. After paying my outstanding, i paid a frc of rs 449/-. My mobile was ported properly. Now the following problems are there:-
(A) internet 4g speed is very slow. Many a times it goes down to 3g and h or h+.

(B) outgoing sms is also not working.

(C) airtel appliance shows 0 balance and 2gb data,...
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C
chirayu.nitk
from Gurgaon, Haryana
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airtel payments bank wallet bl9cked

Address:Gurgaon, Haryana, 482001
Website:My Airtel App

Sir/mam,
My airtel payments bank wallet linked with mobile no. [protected] has been blocked & currently i am unable to make any payment using the same. Please help me for the same. As it still contains some balance which i am unable to use. I have already made an official complaint to airtel website but i have not received any response from airtel yet....
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S
Satishbabu.bh
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel payment bank blaming user not their app

Website:airtel

Blaming user instead of their app.. I tried to recharge [protected] from airtel money, first it gave failed transaction. After my first transaction i check my transactions, not deducted any money. I did same transaction again, this time recharge successful. After second transaction, only one transaction is showing, but money deducted twice. After my complaint about double money debit, then transaction is updated for 2nd with ₹199 with some...
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H
harshit masand
from Pehowa, Haryana
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facing speed problem

Address:New Delhi, Delhi, 110019

I am facing extreme network issue in my area from the last 1 month
I cant use my internet after every 2 minutes i lost my internet
I cant see any signals under 4g
??
And not only me thousands of your customers are facing this problem

My area is kalkaji extension
Konark appatments pocket a4
I want the concern authorities to
Check the issue and solve my problem. Asap
br...
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T
Tharani Rajendran
from Chennai, Tamil Nadu
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I'm complaining about my recharge

I recharged a plan of 399 which lasts for 84days but now getting a message like my plan will expires by today. It's just 35 days completed and what the hell is this and why do you provide these kinda of services...
I just a need a proper resolution for this
Mine is 4g prepaid sim and 4g hanset
Just resolve it as soon as possible with a proper explanation....
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D
Djtours
from Dehra Dun, Uttarakhand
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executive mr jitender talk rudely

Address:New Delhi, Delhi, 110092

Dear team,
This is with reference broadband no[protected]. The executive mr jiteder okla delhi misbehave with me. I was transferred to dehradun so i request to disconnect my no. So for 3 month the executive call me daily and saying to not disconnect this you will paason this be to other. I was regularly harresed for same. Finally they disconnect this side oct. Than i ask for bill which i got till oct. So my question is that if i...
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J
Joe Synthia Francis
from Bengaluru, Karnataka
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ownership of the sim in different name

Address:560033

Dear sir,

I have taken my airtel prepaid sim no [protected] in 2009, when i checked recently its on other person name.

Recently i have visited airtel office for changing the ownership. They had asked me to change the no to postpaid which i doesn't need & i do already have a postpaid no.

Kindly help me how can i change the sim on my name and address

Note: my friend told change network......
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B
Blr_gal
from Bengaluru, Karnataka
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customer care response is very bad

Address:560022

Horrible service. They take money and promise to fix the issue within 24 hours, but no resolution. It has been over a week now.

They don’t give the reason for delay or the cause for the issue. I am put on hold for 25 mins and have spent money calling their customer care.

They advertise about the app and nothing works on their app. Anything i try to do, it says contact 121 customer care. This is such a vicious...
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N
Nishant205
from Kolkata, West Bengal
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recharged my number twice

Address:Kamrup Metropolitan, Assam, 781003

Sir,
I recharged my number with the 399/- plan on 6/8/17 at 21:19. Trans id: [protected].
At that time the plan offered 84 days validity, but today being the 71st day after recharging, i am not getting the service i paid for!

Also, by mistake i recharged my same number with the 349/- plan on 3/9/17 at 18:11. However in this case i didn't recieve any transaction id. Also, i didnt yet get the benefits of the pack.br...
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deepak3468
from Indirapuram, Uttar Pradesh
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overcharging in bill..

Address:Ghaziabad, Uttar Pradesh, 201014

Dear sir,
I am having a postpaid connection i. E. [protected]. I recently changed my bill plan and opted for family plan. And from here my problems have started. As per my bill plan all are free including sms i. E. 100 per day.

But from last four bill i am being charged for sms. I raised this issue on their customer care helpline through theor emails and also to the appelalte authority. After raising the issue to appellate...
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S
Spencer007
from Meerut, Uttar Pradesh
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bus network

Address:Lucknow, Uttar Pradesh, 226014

Hi airtel, my number is [protected] i have been trying to contact through 198 but it's time taking and not able to speak with any of your representative... I have reached my sim with 399₹ for 4 g internet and free std and local calls... But the connection is pathetic... Internet works like 2 g... And calls doesn't connect some times... I face problems in downloading and uploading both... Please solve the problem asap..
Looking forward...
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P
Pramod.9650
from Delhi, Delhi
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any sms not receiving like otp and more .

Address:110037
Website:airtel.in

Hi, i am not receiving any sms from any network except airtel most of the times, further i am not getting messages from various banks and any otp so please check whats an issue and resolve as soon as possible.
This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately....
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H
HarshaTeja
from Hyderabad, Telangana
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outgoing call drops

I have internet and incoming calls working on this number but outgoing calls are barred even after recharging with unlimited internet nd calls pack. I am able to receive calls and use data over 4g. I am
I was using airtel network, i am even able to receive calls. But i am not able to make any calls. Every time i try to call i get call failed.
I even tried resetting my network, still no help....
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V
vkalbag
from Bengaluru, Karnataka
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std, isd and calls to other operators barred

Address:560034

Past 5 days Airtel has barred my STD, IST and calls to outstation numbers to any other operator, except Airtel. All they keep saying is "Backend issues will be resolved in 48 hours", 5 days have passed and still the same issue.
I am a Karnataka subscriber...
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V
Vivek Krishnan Kutty
from Bengaluru, Karnataka
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refund about on airtel broadband connection

Address:Bangalore, Karnataka, 560075
Website:www.airtel.in

Hi, i have raise a broad band request and paid the amount online ₹4068 on october 28 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount without getting any response from the executive ([protected]) and the engineer ([protected]). I am following this issue with customer care who is also pretty much useless saying that the connection will be given - absolute no connection...
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S
sachinsheoran
from Delhi, Delhi
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claim against my device

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

In regards to my member id [protected], i had availed of airtel secure as a means of insurance to protect my handset from any damage, whether physical or liquid.
While during the sale and for advertisements, you had consciously made me believe that any sort of damage would stand covered provided i am under the airtel secure plan. My handset, samsung galaxy se edge plus purchased on nov 2015 and with airtel membership id [protected] was...
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A
Aravind Balaka
from Adoni, Andhra Pradesh
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offer changed after recharging

Address:530027

I recharged my prepaid ac [protected] with 399 on oct 1with validity upto dec19.
But offer expired today i don't know y so. I already informed customer care.. They r saying that offer chngd recently..... I recharged by knowing the terms they said that offer is active from oct 1 till dec19. But y it expired on 28oct.. Or else i will port my 3 airtel networks to other......
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S
from Agra, Uttar Pradesh
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network issue 4g lte service

Address:Aligarh, Uttar Pradesh, 202138

Hello airtel, my self sachin and no. Is [protected]
Actually i am not getting network properly so plz try to solve my this issue, actually the data network is too weak i also can not browse and there is no means of downloads, i am to worry to bought this company sim,, always seeing only loading orr network failed, sir plz resolve it i heard that the airtel iss best network provider company but in my knowledge it is worst...
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S
shahbaz husain
from Allahabad, Uttar Pradesh
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account block of airtel payment bank app

Address:Lucknow, Uttar Pradesh, 91

My name is shahbaz husain shah (Registered mobile no. [protected]) i have created airtel payment bank's account with the help of app, i just needed to do a simple dth recharge, i load 200 rs. On wallet simply
Proceed to recharge but it show a error message, i repeat the process 2 or may be 3 times, then my account got blocked, please unblock my account so that i can get back my 200 rs....
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