Airtel Complaints & Reviews

Hi team

I wanted to change the airtel plan from post paid to pre paid, on 10th october 2017, i submitted the relevant documents with photo and i'd proofs.

After 5 days on 15th october 2017, when i called customer care, i was infirmed airtel store at yelahanka new town store has not yet submitted the documents for activation. On the same day when i visited after waiting for 25 minutes, they informed me it will...

No combo packs are showing on my phone even thought it's 4g, previously it showed when i opted for the 499 pack which gave 2gb data per day for 84 days and unlimited calls. But only 28 day packs are showing here in my airtel app. Everyday i get messages from airtel about the 70 days pack and 84 days pack but those packs just doesn't show up in the browse packs section inside the special stv combo packs too. I am a prepaid user by the way....

I've ported my number from airtel postpaid to airtel prepaid. And after activation, i tried to recharge it online but i was unable to do so.
I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

I'm frustrated and want it to be resolved asap....

I had recharged my number with 399 pack. which provide 70 days internet recharge..but i got only 30 days validity. m screwed up by your network. hope i will get my solution. i have been cheated.. nd its my right to get it done vefore hand. if nit i will surely take an action against your network in TRAI...

I have paid 4000 rupees in order to activate my international roaming. The service is so bad, I am not getting internet, no out going calls and stuff. This is totally crap. My money was wasted. It i slike cheating. 4000 rupees is not less money for one month offer....

I have a requested port for my number [protected] from telenor to airtel prepaid 4g more than 10 days back at local airtel office by paying 70 rupees. They said it will be activated in 4 days by providing a airtel 4g sim. Really i can't understand... Still how much time does it take for activation... I even didn't any message saying your number will be activated in so and so time/day. I didn't expect this type of worst customer service from...

I wanted my sim to port in airtel, but since 2 days i went to a airtel store vijaynager bangalore, they asked me to wait, 3 hours i spend but they told me to come next day, sir they delibaretly postponing me because i wanted prepaid, but they force me to take postpaid. I don't want airtel and from now openly criticise airtel, they behave very rudely....

No response from airtel
Mobile tower required.

No response from airtel,

Dear sir,
Please look at the issue, before we migrate to another network, one of the airtel person called me on july-2017, and promised to solve the issue within 60 days, but nothing has been solved, please look out for the issue.

I posted the below complaint long back (June-2017)..

Complian of...

I am trying to call from my airtel number-[protected] but its telling that there is outgoing call temporary sespension on my phone.i can get the call and massage but i can not send massage or can not call.
I want to port my number to postpaid but without solving this issue i can not port.
Please help me to resolve this issue...

I have done online bill payment of 153. The payment did not happen. Amount has been deducted from my bank account. I got a message saying amount will be refunded within seven working days. See the attached photo for the message. I thought payment did not happen and i have done online payment again. Again the payment did not happen and amount has been deducted from my bank account. The transaction id's for both transaction are
[protected]br...

We have been trying to port out from airtel for their pathetic services for past 2 months. They are not allowing us to do so. First they said our payments are overdue. Now when we overpaid and made a positive balance they are not responding back. This not juts one incidence, we have been trying to do it for 4-5 numbers in my office, but alas they are doing the same thing to everyone. Provide pathetic service and not allow us to move out of...

I have been told if i port my number from reliance i will get benefits like unlimited calls, 20 gb data. For rs 299 but now they are bluntly saying kindly solve this issue. I have spoked to customer care, one of them told that after 3 days it will start. I waited for 3 days and than i called they say it is not possible. Please solve this issue urgently...

I have placed my order by paying online on airtel site on 19th october 2017. My order is with welcome express delivery company... They r not giving me my package even when they made m visit their warehouse. They always have an excuse for not delivering my package. Both airtel and welcome express are third class when it comes to customer service. Even their customer service is not able to help. Airtel stop this fraud. Welcome express shut...

Hello,

I placed one order on your airtel app store (Online) on 19th october 2017. Since then i am facing lot of issues with airtel site & airtel customer care support. I have tried my best to resolve the matter with your customer care also... But it's very unfortunate that you have all kind of # holes there who are trained to harass their customers and keep on giving bloody excuses as they have no idea how to get the...

I’ve been using airtel 349 4g data pack for a long time now. I’m using iphone 7 plus handset. The moment i turn on the data and use for 30 minutes, the data deduction would be 700 mb out of 1 gb limit i have. Once i turn off the data and after some time if i turn on, and check the balance, it shows the limit is over without any usage. Kindly check and revert...

I got a message today that videopindw service has been activated @ rs 30.0 for 7day (S). Service will be renewed after validity expiry. To use, click http://bit.ly/actvnvp (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
I didn't even opt for this then why this has happened to me?
I deactivated the service sent stop sms to deactivate. But it is sending a revert message that stop is an...

I gave my samsung galaxy s7 edge phone to airtel and now airtel is not returning my phone my documents were submitted on 22 september and my claim was accepted on 26 september and my phone was taken on 3rd october and since then there is no clue of my phone. Airtel is not as it used to be. Airtel secure 21days promise is the biggest lie. #airtel secure fraud
Name. Gourav kapoor
Phone no. [protected]
Claim number. Sr#2374161...

I submitted an international roaming and data package activation request for my airtel post paid number on 22nd sep 2017.
After reaching abroad i realized that only roaming is enabled and not the data pack. Reached airtel customer support for rectification and they promised resolution in 1 hour.in that process the first day passed without data and the grievance i had put also was waste as airtel again failed to resolve my issue. Called...

It says "you have insufficient balance to make an outgoing call". I have recharged with Rs.399/- on 22/10/2017, the offer claimed my all calls will be free with daily 1gb data and it will be valid for 70 days. Today while having a conversation suddenly the call dropped.
Its so cumbersome to get connected with the customer executive, press that press this and at end you get nothing. Kindly resolve at the earliest....

I have activated 399 prepaid plan in my mobile no.[protected] but it is not showing the balance and 4g is not working. I have tried many times to change to 4g but it is showing 3g only . Kindly let me the problem. Before recharge i had talked with the customer care on 23rd oct 2017 and after confirmation from her i recharged. Free talking is done but 3g data is used not 4g...