Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1420

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tina Sarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount credited to some mystery dedicated account

Address:700084
Website:Airtel

I did a full talktime recharge of rs 226 and i got 0 talktime balance. Customer care executive told me the entire balance credited to some dedicated account about which i am completely unaware.
Nowhere it was mentioned that recharge will not give you talk time and give you balance which you cannot use.

Hats off! For these unique ideas.
Searched about it and found complaints similar to this.
I think in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ritika_Narang
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel money - payment struck in gateway

Address:Mohali, Punjab, 140001
Website:www.airtel.in/myaccount#

I enrolled my corporate airtel no. To airtel money app on nov9. I did 3 transactions (Rs 500, 4600, 4500) to load money in my wallet. Out of which only 1 transaction of 500 got successful, while other 2 got struck in gateway. My account wasn't credited even after a month. Let me know the status of my remaining money (4500, 4600). I had conversation with airtel executives regarding this several times but no reply has been received from them....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prachi1811
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading the information

Address:Agra, Uttar Pradesh, 282005
Website:Airtel.in

I made a recharge before the expiry of the data pack of 150 rupees something which has validity of 28days. I was already having a balance of 2000mb.
So i thought to recharge with less amount.
I called customer care they told that u need to recharge with same amount (249 rupees - that i was doing on my number earlier) to carry forward. So, they are not ready to give back that balance nor ready to compensate the same with money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seema saxena123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted thrice more than charged

Address:New Delhi, Delhi, 110035

I had recharged my no.[protected] through airtel app. On 05/12/16 for rs. 260/-. Because of network issue may be, i tried five times but was not getting the recharge successful option. After some time five times rs. 260/-deducted from my bank account making it a total of rs.1300.. After few minutes a got two refunds of 260/-each. One amount was recharged. I still have to get refund of 520/ — equivalent to two recharges. I am not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Smaranjit Chatterjee
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme misbehavior of airtel call centre staff mithun chakraborty vb and wrong deduction of balance

Address:Kolkata, West Bengal, 700027

This is ms debdyuti. My mobile no is [protected]. I recharged 7 day sms pack of rs 11 on december 10/2016. Validity ends on 16/12/2016. But today all sms s are charged @ rs 1 or 1.50. When we tried to contact 121 customer care staff mithun chakraborty was nasty and disgusting arrogant. He misdirected with me.
Do take corrective action urgently the voice call of arrogant conversation is recorded on my mobile data and i shall publish...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vijay0sh
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received in airtel money

Address:Jaipur, Rajasthan, 303102
Website:www.airtel.in

Recharge on airtel [protected] on airtel website but recharge not success txn no[protected] for recharge mrp: 300
Txn no[protected] for recharge mrp: 22
Please refund my balence in my airtel money account [protected].

When recharge not success i am recharge again on [protected] throw other website and he is success.

So please refund my airtel money amount 300+22=322...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rabisml
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel digital tv balance

Address:Bardhaman, West Bengal, 713203

My tv validity was finished on 05 dec, 2016. I did not recharge as i was going home for travel. On 06 dec, 2016 a message came to my mobile that 03 days credit balance is being added to my account which will be deducted on my next recharge. I called customer care and asked to cancel the credit immediately. He assured me that he will cancel the credited balance. When i came back and recharged my balance by rs.110 /- on 15 dec, 2016, 03 day...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Rameez Ahsan
from Bandipura, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblock my airtel money account

Address:192305
Website:[email protected]

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness.....
+2 photos
Helpful
6 other people found this review helpful
6 found this helpful
12 Comments
Report
Copy
N
Navdeep Vaswani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my sim-7028252623

Address:Thane, Maharashtra, 401202

Hi, this is mr. Harshdeep vaswani from vasai (Maharstra) having airtel prepaid connection [protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Karge Riba
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shortage of network tower

Sir,
My village (Pagi) is 7km away from the main town basar, arunachal pradesh.
Till yet no network cover the area and we face a lot of problems in contacting with the outside world.
Plz install a network tower in my village.
I'll give a land for the installation of tower.
Thanks
Karge riba
Pagi village, ps/ps basar (791101)
Arunachal pradesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pritip
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet data usage not known to me

Address:411030
Website:Airtel.in

I ran out of prepaid data balance of oround 240 mb and was charged around 100 rs for extra data usage of 10 mb. However i haven't used any applications that should consume such heavy data. Also, there is no way to get to know how and for what is the data used. Again, my data pack has 3 mb balance still money was deducted from my main balance. Plz credit the amount back and revert data...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
rajomkaar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal of red chillies service

Address:Mayurbhanj, Odisha, 757041
Website:www.56789.airtel.in

Myself premalata behera, a native of odisha having prepaid air tel mobile number [protected] received a message on 14/12/2016 about renewal of hot chillies service in my number. Though i have not send any information about activation of that service rs. 49 has been deducted from my account. I am harshly shocked and wanted to know the reason. I have never been interested for that service. Is that a farce i am surprised? Please help me in returning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen Bandi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim cards not activated

Hi airtel,

I bought new 2 airtel sim cards by providing the aadhar card details.

But still those 2 sims are not yet activated and further when i approached airtel store they are asking me to get in touch with customer care for no reason.

Sim cards details:

Simno:[protected]u mobileno:[protected]
Simno:[protected]u mobileno:[protected]

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhupals
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional broad band bill generated

Address:Hyderabad, Andhra Pradesh, 500049
Website:www.airtel.in

I have taken 6 months of package and paid at starting only like pre-paid.

After 6 months, i have not renewed the package. But company has generated additional 2 months payment and creating panic situation to pay that 2 months amount forcefully.

Airtel broadband no: [protected]
Package started from 02-jun-2015

Aitel team called me and i have explained every time regarding this process.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhojit Rauth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Converted my 4g/3g data into only 4g data

Address:Chennai, Tamil Nadu, 603203

Airtel bonanza offer - get 9 gb 4g/3g free with a recharge of 1 gb 3g

I applied for this offer but now i see that they transfer my 9gb to some dedicate account 281 and i cant use it.
What the hell is this dedicated account?
When i tried calling, they hang up my call and when i write email to them, never got a reply from them.
I used to love airtel for there great connectivity across india, but after this,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srs Bly
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments made by customer care executive

Address:Bareilly, Uttar Pradesh, 243001

Po[protected], is my complaint number for a false commitment made to me by a customer care executive who promised me to set my firm's name as hello tune rather the airtel tune is playing.

I was not at all interested to set any hello tune but for the promotion of my firm the executive convinced me over and over again offering me discounts.

This is not the way to sell a service, by lying to a customer.
And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish Nagendra Kona
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment receipt

Address:Ahmedabad, Gujarat, 380923

My. Number is [protected], I have transfer my network from airtel to idea and some due is pending in my airtel and for that idea has stopped my outgoing services, they have told me that I have clear my previous operator and submit the receipt and idea store for that I had pay the my airtel bill payment but they do not give me receipt, so I can submit that bill in idea store so kindly check and help me......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navya Harish
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake offers on Airtel app

Hi,
I recharged my mobile with 159 rupees (exclusive offer for my airtel number ) on Dec 13 2016 through airtel official app. It was supposed to recharge my Internet account of 2GB data, however I only got 500MB data. This is Second time happening with me . Kindly find attached photo, which mentions the offers on Airtel app.

Harish
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitshri2005
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not reg.

Address:Katni, Madhya Pradesh, 483501
Website:[email protected]

Mene apni sim post se prepaid karayi he jo pichle 20 dino se nahi hui roj chakkar kaat raha hu roj bus yahi jawab sham tak ho jaegi. ab to esa lag raha apni sim ko aritel office me jake salo ke muh me maar k aa jau. bahut hi ghatiya service hai aap logo ki. shame on u.tum log sim bechte tym aage piche ghumte ho our bad me costmer aage piche ghumta hai
amit shrivastava [protected] mera ye no 20 dino me post se pre. nahi hua. RAJA Enterprize...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shinosali
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Postpaid connection

Address:Thrissur, Kerala, 680686
Website:www.airtel.in

Filled in application for data post paid connection. The executive agreed to activate the connection after doing a speed test in my home. However the executive got busy and was unable to come as committed. Later he gave a solution stating that activate the connection and if not happy with speed walk in to the nearby office and cancel connection free of cost. Unfortunately the speed was very less, so immediately informed customer care and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy