Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2022

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kjneelesh
Report
Copy

Service not being provided

Address:Karnataka

Hi,

I am Airtel DTH Customer with ID [protected].
I called customer care on 7-MAY-13 and provided a request for Reinstallation of the Airtel DTH connection. I was provided with the following reference number 30228513 and was told a service engineer would visit my place by 8-MAY-13 by 12:45 PM.

No one turned up on 8-MAY-13 and today 9-MAY-13 when I am calling customer care to get information regarding my...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
monie
from Nadapuram, Kerala
Report
Copy

Consumer care

Address:Mumbai City, Maharashtra

This company is terminally sick, and the tragedy is the big bosses do not even know what is killing it. And if they know, they are surely not aware of its seriousness.

It’s the management that is killing the company. They have been concentrating only on maximizing profits, by means fair and foul, and that too unsuccessfully. The customer is its last concern; in fact of no concern at all. The sales function has been outsourced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya12732
Report
Copy

got less recharge money

Address:Pune, Maharashtra

I have Recharged with 500 rs and got only 442 rs.but I was supposed to get 525rs so I want my 83rs back.When I contacted Airtel customer care they created a new rule by saying that u have not recharged from mobile to mobile.

Aditya Kumar Gupta
Mb-[protected]
pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
pooja.agrahari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Harassment and Irresponsible

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,
We took Broadband Wifi connection from Airtel in May 2012. We got the connection transferred to a new address i.e. to Noida Sector 47, our new apartment. Since then the Internet connection has been working intermittently. Sometimes its slow, sometimes it doesnt get connected etc. We told this to Airtel engineer who transferred our connection and he said he will send another engineer to look into the issue. No one came, then we...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
G
gurudasbawane
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About unwanted deduction money from airtel mobile prepaid service and neglect customer problem

Address:Nagpur, Maharashtra

hi
Sir/Madam
I would like to inform you that airtel mobile prepaid service doing the same thing
i.e. deducting the money form mobile prepaid Account.
It is second time they deducting 1.5 Rs regularly.
Here I want to inform you second time i am completing same thing.
So take immediately Action as possible as.
Thanking you....
Helpful
Be the first one to find this review helpful
Found this helpful?
63 Comments
Report
Copy
S
srihas
from Delhi, Delhi
Report
Copy

Internet charges too high

Address:Bangalore, Karnataka

I called up Airtel customer care to activate internet plan - 99 INR pack which generally gives 1 GB of free usage(2G data) in the last week of billing cycle.
I wasn't informed that the plan is charged pro rata basis.
I didn't get any message regarding the plan activation to my registered mobile number.
I wasn't informed on how much free usage is available and how much i'll be charged for that month...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MohitBanthia
from Warud, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

420 with my number

Address:Bikaner, Rajasthan

Airtel is saying that my mobile no. [protected] is not registered with them. Someone named (Jagdish) has transferred my number to his name with the help of a retailer Abhishek Kumar (mob.- [protected]) living in Ajmer and ported my number to vodafone. Right now he is using it without my permission. I am feeling helpless. Please help me.

Regards

Rameshwar Lal
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
O
ogando elias
Report
Copy

fault awards

i recieved a fake call from unknown person that i won 100,000 he tried to threaten me on such case to give my full account information ,this is the no.[protected]. PLEASE THIS COMPANY SHUOLD TAKE ACTION ON KIND OF PERSON iwas almost collapsing....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
shaista8588
from Hyderabad, Telangana
Report
Copy

airtel online recharge failed but money got deducted from my bank

Address:Srinagar, Jammu and Kashmir

I recharged my mobile twice for Rs.150/- on 8.5.2013, but both transactions were failed but the required amount is deducted from my bank account but the Airtel page loaded saying "We are unable to process your request at this time. Please try later" and I check my phone but no recharge had been received. 300 got debited from the bank and the account did not get recharged.
I made following 2 recharges from my SBI account...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neeta Kurian
from Bengaluru, Karnataka
Report
Copy

DTH installation not done after 6 days of making payment online

Address:Bangalore, Karnataka

Hi,
I had purchased an Airtel DTH SD Set top box and subscribed to a South Super Value pack plan on 3rd May 2013, through the Airel website and made an online payment of Rs. 1790/- I got a call from the web sales team that payment is received and the installation will be done on the same day. No one turned up till late evening. I waited for another two days and called up the customer care, who informed that for online payments it takes...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
richa14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g dongle plan Rs. 749

Address:Bangalore, Karnataka

I recharged Airtel dongle on 6th april,2013 for 749 rs online. This plan is 3G recharge with validity of 30 days. After recharging when I try to connect to the internet , it takes lot of time to load a page. Speed is around 30Kbps to 50 Kbps which is less than the 2G speed. I have called so many times to Airtel customer care. All I got was the false assurance of fixing the problem in 3 -5dyas every time i called them. They admit that some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Raj
from Ernakulam, Kerala
Report
Copy

Airtel broadband data usage miscalculations(Cheating customers)

Address:Chennai, Tamil Nadu

I have already sent so many complaints to [protected]@in.airtel.com,nodal team, appellate team and platinum care aritel which are being
completely ignored for more than a month. Those were regarding "my fair plan usage calculation" and "wrong DSL Number shown in the smartbytes page of mine". ..

Account Details(Chennai, TamilNadu)

Plan : Rapid 175 GB (Rs. 2599 - 8 Mbps till data transfer br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
S
sushant44388
from Gurgaon, Haryana
Report
Copy

no speed for internet pack

Address:Kamrup Metropolitan, Assam

Sir/Madam

This is to notify you that myself Mr Susanta Das having an Airtel Ph no. [protected] do make a recharge of Rs 149 which is an 2g unlimited data pack for airtel and as per the terms of the pack an aforesaid speed of 256 kbps till 2GB and thereafter a minimum speed of 40 Kbps is to be provided to the customers. I have made a recharge of the same on 30th of april 2013 and have completed the usage of 2GB and than the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Bangalore, Karnataka

actually i made a 3g recharge of of ₹655 on 4th may 2013.but i am not getting the 3g speed and from past 3 days i am calling helpline number and every time they are giving a complain number and they told me TAT is 24hrs but till now i did not get any anything and when i call today they are telling there is no such complain regrading that. so please do the needful because of these i suffer a lot and they (air tel) are not giving proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Manasi Parvatikar
from Gurgaon, Haryana
Report
Copy

Deducting Money from Prepaid connection

Address:Gurgaon, Haryana

I got a recharge for the 3 GB data Plan on my Airtel number on May 1 2013. Even after activating a plan my internet speed was extremely slow. I raised a complaint for the same on 2nd May 2013. The airtel got back to me saying it was resolved, which it wasn't and the speed remained slow. On 6th May 2013 I raised another complaint for the speed and the executive told me it would be resolved by evening. I checked my account balance in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dow
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Digital TV Loot my amount

Address:Kanyakumari, Tamil Nadu

I am using Air tel Digital TV for the last three months. I am really fed up with the Air tel Dish TV service. When I call the customer service he/she say 1 min sir &immediately cut off the off (What a service by Air tel Tamil Dish TV customer care) my Air tel Registered id is – [protected]. Last march I had 33.00 Rs balance. So I planned to recharge my account to watch IPL cricket match. I recharged for 200.00 Rs on[protected].during...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
sasi_427
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get the DTH setup

Address:Bangalore, Karnataka

Hi,

I opted for a new Airtel - DTH connection through Airtel website on 3rd March evening. My transaction ID is[protected].

Finally after making number of calls to customer support, today the installation team came (after 4 days) and not able to install the set-up box. In addition to this, they also broke the neighbour's Airtel DTH connection. The team said, they will come back as they don't have enough...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
L
lingarajrao
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poorest customer service by Airtel

Address:East Delhi, Delhi

My name is K.Lingaraj

After repeatedly losing my mobile balance when i contact to customer Representative he told me you will get your balance within 4 hours. but i didnot get and they blocked my number to call customer representive. Airtel is still disappointing than ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srikas
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel (MH) Rs. 333 is changed to some other services

Address:Pune, Maharashtra

For long time Airtel had Rs. 333/- for full talk time, but now with same amount, there's some other service (sms, internet, local call)
Using on-line recharge facility (from bank acct) I use to top-up the airtel with Rs. 333/- which always meant for full talk time.
But now Airtel changed full talk time amt. that's fine, but why this old full talk time amount 333 used for some crappy top-up?
This means each time...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
M
mukesh296
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PTUNE

Address:Bangalore, Karnataka

dear sir/madam,

complaint number: PR[protected].
many times we registered complaint with customer care and supervisor but we are not getting any solution.
they self will give request number and without solving problem they will CLOSE to problem request number.

everything under control you people . WE ARE FOOLISH PUBLIC RIGHT!!!!

check our complaint history then you will come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy