Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vikas95
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

old model wifi modem installed.

Address:Ghaziabad, Uttar Pradesh

I have taken a new AIRTEL connection 5 months back. At the time of installation, AIRTEL person also installed a wi-fi modem and charged 1500/= for this.
After 1 month, the wi-fi modem stopped working and when i made a complaint they installed a very old model of wi-fi modem. I was totally disagree with this because i have made the payment for a new latest model wi-fi modem. I raised my voice and asked them to either replace the modem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharat Savaliya
from Kakinada, Andhra Pradesh
Report
Copy

downloading charges

Address:Gujarat

Dear sir,

Wrongly deducted charges for java game which is not supported my handset.

Bymistake i pressed add in my application airtel deducted Rs. 99/- after that game was not downloaded, again i registered complaint but it was closed without contacted to me.

Airtel has to give option to cutomer re confirm while purchase any things sometime it will not require to us.

Please re open...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vineet bansal
from Dera Gopipur, Himachal Pradesh
Report
Copy

aman is forcing me to give wallpaper

Address:Kaithal, Haryana

I AM A RESIDENT OF H.NO.293/17 DAYANAND COLONY REQUESTING YOU TO CHANGE MY POSTPAID CONNECTION TO PREPAID CONNECTION OF MOBILE NO. [protected]. I CALL TO THE COSTUMER CARE BUT NO CONFIDENT WAS GIVEN BY THEM. THEN I WENT TO AIRTEL OFFICE WHICH IS NEAR COMMITTE CHOWK ,KAITHAL. THEY SAID THAT THIS NUMBER WILL NOT BE CHANAED IN PREPAID CONNECTION. PLEASE TELL ME ALL DETAILS AND INFORMATION ON MY EMAIL ID [protected]@yahoo.com OR ON MOB NO.[protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bishnu1958
from khonsa, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailability of some of the channels of my package

Address:Tirap, Arunachal Pradesh

I would like to inform the head of the DTH operations of airtel to kindly look into the problem i am facing regarding the unavailability of some of the channels included in my package.Due to satellite migration and realignment of dish I was deprived of viewing some channels for a long time. In spite of several correspondence to the customer care center they falsely assured every time that your complaint will be rectified within five days...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
M
MD Khalid Ahmed
from Bengaluru, Karnataka
Report
Copy

deactivated without information

Address:Maharashtra

Sir,
My airtel prepaid mobile number [protected] (may be life time Sim) has been deactivated, incoming/outgoing calls barred with no network. Presently i am in roaming (i.e. in AP). Without informing (voice call/text message) me the services have been dis connected. I tried to contact to customer care through phone and e-mail but till date no satisfactory reply received.

Please tell the remedial method or procedure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sayani2190
from Siliguri, West Bengal
Report
Copy

disturb

Address:Murshidabad, West Bengal

3 airtel sim holders are disturbing me day and night.nubers are [protected],[protected],[protected].they are talking in rough language....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Davesh Vasishta
from Mumbai, Maharashtra
Report
Copy

bill plan

Address:Gurgaon, Haryana

dear sir,
i was using aircel number and a call came from airtel about to mnp.they have said you can take 99 plan right now after you convert this to 149.but after i take this99 monthly rental plan i have called to airtel about to change plan to 149. they said you are not eligible for this plan.i want to change this plan to 149.please provide me.thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi,

I had taken an airtel IPTV connection, and am trying continuously to disconnect this service as its crappy, I have so far placed multiple requests to disconnect, but some how it gets reactivated again and i am being changed 250 INR from Oct 2011, the date of my first request placed to disconnect.

My several calls are recorded, but no action is taken ever, i placed emails to their nodal office as well but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Intec Infonet
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bills cleared, still court notice sent!

Address:South Delhi, Delhi

This is in reference to Airtel Number [protected], for which all the bills have been cleared. But repeatedly calls are being made stating that there is an outstanding amount of Rs. 1696.00 on this number.

This started when one of our employees left the organization in March, this number was allotted to her and the bills were paid by the company. We made a request for surrender of connection in March and were told that there...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prasadenc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel demanding charges for Safe Custody which is unfair

Address:Bangalore, Karnataka

Airtel demanding charges for Safe Custody which is unfair. Request all IT professionals to have a knowledge of the same and change the service provider by keeping the same number. They even are charging to talk to Customer care. Their Cust Care Centres are pathetic. They treat you as though you have come to ask money from them. Lose all the time there.

I would like to question as to why they charge money for safe custody?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshmis1988
from Bengaluru, Karnataka
Report
Copy

Balance deduction

Address:Kerala

Dear Sir,
My prepaid Mobile Tel.No is [protected]. On 6th July at 2.16 pm., 2012, an amount of Rs 44
has been charged to the above account in the name of sms service.But I have already taken this sms service 1 week before.on 6th day i have not activate any sms services.When i try to call customer service number (both 198 and 121) there is no option for complaint registration.Anyway i lost 44 rs.please help sir..Please resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rani kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel

Address:Delhi

I would like to inform you that i have a mobile with airtel connection .My number is [protected],i am always getting a unknown number which has no number i can not call back or find out from where the call or sms is
it is a unknown number that is no number.
i would kindly request you to look in to this matter because i do not know from where i am getting this call
thanking you
rani kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
42 Comments
Report
Copy
P
Prajesh Basu
from Gurgaon, Haryana
Report
Copy

Stop sending service messages

Address:Hooghly, West Bengal

To: Airtel customer care
to whom it may concern.
sir,
Please stop sending me useless service messages to my Airtel number (i.e. [protected])... These messages are too irritating like, "Rajnikanth jokes", "summer Health tip", "Indian express news", "Bengal quiz" and some other ones.

I like the Airtel network very much....
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
B
B.Ashok Kumar
from Hyderabad, Telangana
Report
Copy

Problem facing in MNP

Address:Andhra Pradesh

Despite my several requests to the Airtel for MNP from 24th May, 2012 till now my request for MNP has not been completed and have been creating problems on flimsy grounds and not allowing me to migrate to Tata Teleservices providers. My cell No.[protected] and my name is Ashok Kumar and i request the concerned authorities to take immediate action against the above service providers and see that my MNP request is completed at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Sharma 5
from Lohaghat, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Costly package for which I did not order

Address:Udham Singh Nagar, Uttarakhand

I ordered on Airtel Digital TV Connection ID No. [protected] on 26.06.2012 for a package of 'Value Sports' which is Rs.165.00 per month on Toll Free Customer Care No. of the Company But they started a package of Rs.248.00 p.m. plus Rs.13.81 extra deduction per day. I made a call on customer care number but Mr. Dixant said that we cannot change the package.
Company provided us HD Set Top Box whose rental was Rs. 175.00 per...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
ompsjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS PACK ACTIVATED BUT NOT WORKING

Address:Saran, Bihar

This is to inform you i activated sms pack on 1/7/12 on my no.[protected],but not working from 2/7/12,i inform and complaind costumer support many time but they did not solve my problem.on 2/7/12 at 2-3pm sinear costmer suppoter tel me that problem has been sortly or 5/7/12 and complain no.given sortly ,but they can not given any no.and not solve my problem.i recive one sms from AK-AIRCCM at 01;13 pm on 04/07/2012 your service request no-cwrch[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarita bajaj
from Delhi, Delhi
Report
Copy

removal of mobile tower from residential area

Address:West Delhi, Delhi

Airtel Mobile Tower
Dear Sir,

I would like to bring to your notice that we are bearing the installed airtel mobile tower on the roof of H-89,vikas puri without any prior permission from respective authority or negligence of NOC undertaken from us.


We would like to bring to your notice that installation of mobile towers in residential area is not authorized by the Deptt of Telecom. As mobile tower...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paw1foru
from Chilakalurupet, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want to save my friend's sister

Address:Prakasam, Andhra Pradesh

dear sir
i m pavan kumar, from ongole, in myfriend circle one friend(B) is know my another friendd's(A) sister mobile&landline(home)numbers. he is calling to her. he is using airtel prepaid mobile number. at that number it is proofless/duplicate proof sim.that'y cn"t get the details abt the mobile number in airtel office.
also i"ll try to get the details of the mobile number, but no use. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumar.ashith
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Recharge

Address:Bangalore, Karnataka

I was a core airtel customer. But now I have been made to rethink my decisions. I had taken Airtel 3G dongle about a year back. Recently, by looking at the airtel website (attached screen shot) I made a recharge for Rs. 250. As per the website it says 1GB data usage with validity of 1 month. But when I reached my PC to check the recharge, I had received only 512MB of data usage. When I enquired about this with the customer care their reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
npraikar
from Mumbai, Maharashtra
Report
Copy

New Connection not installed - Been a week

Address:Mumbai Suburban, Maharashtra

Please find below my experience for purchase of a new Airtel DTH connection which is in complete contrast to their current TV campaign. My local cable service provider is much more efficient and responsive.

June 29, 2012 - I book 2 connections (HD recorder and normal DTH connection) through your call centre and make payment. I am assured that I will get the installations in 72 hours
July 1, 2012 - I dont get any call,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy