Airtel Complaints & Reviews

Hi,
I had got a duplicate sim after losing my phone. The sim was supposed to be activated in few hours on calling customer care they said that its activated but i havent got any network in the sim card. Ihad tried changing slots and also changed the phone but still no network. My mobile number is [protected]. Ihad bought the duplicate sim from saki naka mumbai on 25th may....

I got an call from an airtel executive with (Number-*[protected]‬) on 25th may at around 11:45 am. They had called regarding an issue with my login to airtel money for which i had already raised couple of mails (Pfa the reference for the same).
That person on the call told that he had sent an otp to my number, and to share it with him so that he can reset mpin. After that otp was shared, he told that mpin has been reset successfully...

There is the issue with calling facility. Recently I was tried to call different number and I can hear ring but other side no call received. This happened many times. Sometimes call connected but after few minutes it's automatically get disconnected and no network showing in the mobile. I am facing this issue from last 2-3 months. I tried to call Airtel customer care but not able to reach them as it's automatically get disconnected....

Our factory Orchid Pharma is Located at Alathur near Thiruporur -Tamilnadu our employees having CUG / post paid Connections more than 450 nos but we don't get signal in side the factory premises for the last 6 months but out side the factory we get weak signal We complained many times to Airtel but no response please look into this on priority...

I have contacted airtel broadband office for getting connection and they have asked me to pay 500 rupees as installation fee and i paid and transaction not successful. They said this amount will be refunded in 7 days. So based on their request i paid 500 rs. Again. This time it was successful but they refused provide connection because they had some issues with broadband. They said that these two transactions amount will be refunded to me...

How can you charge fine for discharge of connection?
If, it is write customer paid for disconnection? As per trai guidline
where it is mentioned, pls, refer us. When customer can not use the
service why he paid? which is the technical defect of company. Clear
us about this.

lD [protected], Harassment with monopoly
service towads proper restoration of DTH service for life customers
like...

I have upgraded my airtel dth connection (Dth number: [protected]) from normal set-top box to airtel internet 4k set-top box on 21st may, 2019 by paying rs. 2, 000/-. And it was worked very well for 1 day and stopped working from 22nd may, 2019 6 pm.

So, i have called customer care and given complaint. Initially they said that they will send their service executive within 24 hours and provided the service engineer name & contact...

Recently i converted from postpaid to prepaid and still i am not able to do the recharge.
Also when i called customer care the response was very rude and when i told that i only wanted to do 35 rupees recharge just to get my number going they said you can't do that recharge and you need to do 129 rupees unlimited recharge and it is mandatory.
I changed the number to postpaid because the connection was very poor and the network...

Dear Sir, Today at around 0815hrs i have recharged rupees 449/- from my axis bank on line account. The amount was debited from my account by talk time didnt credited to my mobile. I have several time received the message of 449/- recharge offers. pls look into this matter. My mobile number is [protected] (A.P)...

Due to cyclone fani our dishtv just brokeout and we're unable to avail the services. It's been nearly a month this problem isn't fixed yet. We had recharged a huge amount but are unable to view the channels due to this issue.

Even after calling to the nearest service centers there's no response from them. Neither any action taken after filling a complaint over the app.

They're neither working out things the way...

On 24th may 2019, around 2pm, my daily data limit of 1.5 gb data was exhausted and i needed more data so i recharged my phone number [protected] with a 6 gb booster pack of rs.98. I used approx 500-600mb data through usb tethering on my pc according to both my phone (Tethering/hotspot data used) and my pc (Data used in given duration) then after using my phone for a while, i checked my data balance in the airtel thanks app and it showed that...

Hello,

This is asgar and my dth customer id - [protected]

I had recharged my dth on 20.05-19 for 2 of my set top box for the amount rs.2391/- on advice of your call center person.

Next day my connection was disconnected and the issue was negative 247 balance.

Calling your customer care :-

Then my hurdle with call center started. Tried calling your call center many...

Sir,
I purchase airtel pripaid sim with [protected] on 12th may, 2019

after one week used and i reg its netbanking. and suddenly deactivate my mobile connection.
I was informed by investigating that its reissue postpaid connection and used third peraon.
please help me.

regard

chirag lluhar
[protected]...

We've been complaining saying that there is a lot of problem with the dth services. It comes once and doesn't come after 15 mins n says to check the dish but there is no problem here. We called the airtel customer care and spoke about the problem and they say us to check it here or call the boy who comes n checks it, the service boy comes he checks and says call the airtel office because it's a problem from there and he takes money and goes....

My mobile service provider had activated international roaming during my business trip to denmark via qatar without my approval or consent. Travel date was from 20th april to 4th may 2019.

I have not requested activation of international roaming. They are now charging rs 8000+ for activation of international roaming for two zones.

This is unacceptable. Please help to wave of the international roaming charges....

Airtel has charged me for mobile being turned on while in international roaming.
I went to a near by country for business work and after reaching switched on my phone after reaching the airport. I got a message saying, to activate international roaming, send message to some xyz number - which i didn’t.

Later i tried to login to free internet at the airport, did some messages and took a local connection.
br...

I am holding airtel sim, since 2 weeks it’s showing no service and showing only emergency signal. I am not able to call (Dial & recieve) anywhere including customer care (121). Requesting you to resolve this as soon as possible it’s really annoying as lots of my work is pending due to this issue.
You plz resolve this problem asap. Its very urgent.
Thanks...

Recieved wrong information about 749 plan from your store, service people, nodal office, appellate officer. Kindly look into my airtel bill for this month it charged more than expected and also wanted to know, why it is charged. There is no proper response from nodal officer, esclation. After migration to new plan, 4g internet is not working properly. I asked store people about this and they have changed some settings and now i am not getting...

I am having airtlel dth connection (Consumer no. [protected]) and as per the new regulations bytrai i have selected my required channels and had changed my packduring mar 2019.

The monthly subscription for my selected channels was rs.433/- as per
Airtel themselves

But when i recharged for my package during apr-19, the package was
Changed unilaterally by airtel to kerala value hd plus pack withbr...

Dear Sir / Madam,

This is to inform you that we have recharged the prepaid mobile no. [protected] on 11.04.2019 for Rs.597/-. After some days the above no. was blocked, when we enquired with the customer care they advised us to contact Airtel gallery, when I visted there, they insisted me to submit the proof which I have already submitted long back and further they asked me to change the plan from prepaid into postpaid. I have...