Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 531

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Guptajimanoj
Report
Copy

after recharge dth is not working

Maine karib 5 din pahle ek dht operater ke guide karne pe 160 ka recharge karaya jisme batya gaya ki sare channels aayenge par prob ye hua ki avi tak dth work nahi kr rha hai complaint krne ke baad bhi nahi work kr rha aur avi bol rhe hai ki 150 ka aur recharge krna padega ye chij ussi din bata diye hote to kara leta mai kuch din baad batne ka kya mtlb hota hai aur avi jab mai complaints ke liye call krta hu to na call koi uthata jaldi na...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
evangelin felicita
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online prepaid recharge failed but amount got debited and still not refunded despite dispute being raised.

I had done an online prepaid recharge of rs199 on march 11/19. The amount got debited from my bank account but the recharge failed.

I even raised a dispute after one week and received a message that the amount will be refunded in 2-3 weeks. But i still haven't received any refund.

I have also sent a feedback today. I thought the amount will be credited within a week but now i'm doubtful since it's almost 20...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satya Prusty
from Bhawanipatna, Odisha
Report
Copy

fraud internet banking

Address:758001

Myself a senior citizen from keonjhar, odisha, received a call from an unknown number introduced himself as a bank employee and on trick taken the card no., cvv and the otp password for 6 times. Then i found that 6 transactions has been done from my account. 4 transaction has done at airtelmone and 2 at yesban. Please let me know where is it possible to track the fraud and return my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maya Mthus
Report
Copy

airtel dth recharge not reflected

Address:7/122, S.S KOVIL STREET, SENNER KUPPAM, Chennai, Tamil Nadu, 600056

Regards rechared amount not added :

I was tried past one week but it's not resolve
Below mentioned amount rechared on sunday. 24/03/2019 but it still not add please check and do need full action.

Your airtel digital tv [protected] online recharge txn id[protected] of rs 165.0 has been initiated. Please keep the txn id for future reference....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
er.naseerbaig
from Pathankot, Punjab
Report
Copy

net connectivity is very poor at my home

Address:83, Bhisti Mohalla, Sadar Bazar, Indore, Indore, Madhya Pradesh, 452006

Sir please resolve my net connection problem in our home at 83 bhisti mohalla, sadar bazar indore i am a very old consumer of airtel and after net connection i get very poor connectivity from your side. We have 4 to 5 net connection from various telecom services but only airtel is one to fail to provide poor connectivity and very low speed of data transfer, i am and old and faithful costume of this company and i need proper response and solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mani230697
from Hyderabad, Telangana
Report
Copy

airtel tv premium no access

Address:600033

I am airtel prepaid user, last month recharged for 499 but i didnt get access for airtel premium itself. I called customer care and they are telling to recharge for 199 again for access. But while surfing in the internet, I found that airtel tv premium access is an complimentary for 499 prepaid packages. I have even uploaded the pic which says the above...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonia Rajan
Report
Copy

fixed line services/broadband

Address:Ernakulam, Kerala, 682025

I have been using the airtel v-fiber net for the last 3 months now. But every alternate weekend i experience downtime for at least 2 days and have to contact the technical team to fix it. Which means, 4 days a month, im not getting any service from this provider. Whenever i request to stop this service im not getting a proper response and all they say is "i understand" but i dont really think they are understanding anything....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
2
20011955mauli
from Pune, Maharashtra
Report
Copy

non linking of bill paid amount

Address:401-SURYDEEP APARTMENT, NEAR BISHOP SCHOOL, PUNEKAR VASTI ROAD, OPPO.KARISHMA PRIDE SOC., 411060

Respected sir,

1. I am expressing g my unhappiness towards working of air-tel staff.
2. I am having airtel sim since 1906 with so called faith on a good service provider.
3. I am paying all dues using sbi net banking facility.
4. On going through my banking statement, it is observed that an amt of rs.122/- was already paid to airtel authority on 02.02.2019, where this amount is not accounted for to u...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jaisonjose111
from Mumbai, Maharashtra
Report
Copy

airtel network issue in mamankara area

Address:Kambalakallu P.O, Malappuram, Kerala, 679333

Dear airtel,

As i'm using airtel postpaid simcard last 2 years i'm not getting the signal inside my home so please do clear my issue as v three persons are using airtel in same home it as became a big issue with our business, so please try to resolve this issue. My address is vazhachalil h, kambalakallu p. O, mamankara - 679333.

I have raised many complaints but issue is not resolved
Number - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parvathy H Nair
Report
Copy

airtel payment failed but money deducted

Address:Thiruvananthapuram, Kerala, 695583

I have recharged my mobile number [[protected]] through net banking for rs. 399 on 30th march 2019 and received an sms with sequence no reference [[protected]] from my axis bank account. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
Regards
Parvathy h...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Md Mostafizur Rahaman
from Mumbai, Maharashtra
Report
Copy

added channels without my desire

Address:Kolkata, West Bengal

As trai new guidelines i choose my package before 1st fev 2019. Im dth user, currently using airtel dth service. My dth serivers provider adding channels on my account without my desire. I spoke to airtel customer care executive officer but they are trying to fool me. I told them i will file complaint in trai. They resolved my problem but after 2-3 days they added more then 250 channel on my account and refused to help me. Please help kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Chhibber
from New Delhi, Delhi
Report
Copy

dth not working and customer care is not answering the call since yesterday

Address:1791/29, HOUSING BOARD COLONY, Faridabad, Haryana, 121008

My Connection ID IS [protected]. I have the digital CAM Card in my smart TV. My Digital CAM is not working since yesterday and i am trying calling customer care number and it's almost 15-20 calls i have already done but no one is picking up the call and the same is disconnected every time.Seriously the Airtel facility have become worst now a days. It's not only this time, i have same issue last week also and after several calls i am able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan, 303908

Sir
my airtel dth ID is [protected]. on date 30/03/2019 i called to 12150 from my airtel number to activate star sports 1 hindi channel but they said that their system having upgrade for 4 hours. i called again on next day 31/03/2019 i request them to activate my channel and she said ok but then i ask for what is my monthly rental she told 23 rupees much then pack i ask for details and she told me that im using one of airtel pack...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:123, Grand Apartments, Fraser Road, Patna 800001, Patna, Bihar, 800001

My Airtel Digital TV Customer ID is [protected]. I sent for activation the selected channel packs worth monthly subscription of ₹565.22 ( screenshot attached ) and accordingly recharged my account on 25Feb, 2019 with ₹570/= in round figure (scanned receipt attached) which by any commonsense should have been valid till 24 March, 2019. But surprisingly enough, my connection was suspended on 15 March, 2019 itself, i.e., 9 days still remaining...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RathoreManjula
from Bengaluru, Karnataka
Report
Copy

I am complaining about the airtel service and their network

I'm not able to use my phone from last 8-9 days because facing internet data and Network issue problem. I have complained about it to customer care 5 times and visit their service center 2 times for the same problem. But my problem not get resolved even in this 9th day. Everytime they are telling different different issue with my problem. The worst part of this is the service provider is not resolving problem and sending me message that my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
selvakumarsivakumaran
from Chennai, Tamil Nadu
Report
Copy

money refund not done for airtel recharge

Address:600071

Sir,
i have a recharge 169rs for [protected] mobile number on[protected] at 8.15 PM through my PayZapp wallet but transaction was successful at the payzapp end but recharge was not done for that number. I called Airtel customer care regarding this they told me that the recharged number was new number so we you cant recharge. after that i called PayZapp regarding this they told me that our side the transaction is success, you have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girish Kumar Naidu
from Kishanganj, West Bengal
Report
Copy

recharge got unsuccessful and amount did not refunded yet

Address:At-ballichack sahi, Khordha, Odisha, 752050

Have recharged my mobile number [protected] through my airtel application for Rs. 398 on 27th march 2019 and received an SMS with Transaction reference[protected] and airtel1/del/prepaid txn#[protected] of Rs. 398. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

regards
Girish...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Dhruv Duvedi
from Basi, Punjab
Report
Copy

internet problem from last one month

I have been contacting customer care members from almost a month and m daily listening same line from them again n again whenever i call then that my internet will work after 4 hours after u restart your phone .
I have been given reference number a lot of times but there is no improvement in my internet speed .i have even given them the minutest details that the network problem is only in my locality n this is only the reason m still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh com
from Vasai-Virar, Maharashtra
Report
Copy

network issue for 40 days

Address:Kate chowk new sanghvi, Pune, Maharashtra, 411061
Website:Consumers complaint

Hello Team,

Operator is Airtel
Location Pune new sanghvi Kate chowk Maharashtra.

I have raise a complaint from 40 days but still now I'm not having a network to call below is the conpaint number which I have raise and taking follow up from. 35 days
Complaint number Sr No. C4GSP[protected]

Related to this I have also raised the complaint in TRAI but no help from them.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mail2zaheer
from Mumbai, Maharashtra
Report
Copy

network issue in my home

Address:,KOVILPATHAGAI AVADI, Chennai, Tamil Nadu, 600062

I called up Airtel customer care and submitted the complaint last year on Feb 2018.. ref no. 88960457
Till now no progress in the network.
But Airtel says they have already optimised the network to its maximum.. they are also saying they'll need to install a tower but till now not sure whether it has been done or not.
Resolve the network issue at the earliest.
Even I have requested for Airtel broadband connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy