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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 535

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T
tsan
from Chennai, Tamil Nadu
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airtel sim not working and no assistance provided

Address:East Singhbhum, Jharkhand, 831004

Airtel sim on my handset is not working since 23-03-19. Called on customer service, but no help provided. Was asked to go through app. When my sim is not working, how can i go through app. Tried sim on other handsets. Everywhere it is showing "sim error". Sent mail to [protected]@airtel.in. They asked me to call. When i wrote i am unable to call from my phone as the sim is not working, they again sent a mail to call and tell the problem.
Meanwhile...
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Thahseen Judas
from Badvel, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not processed up on multiple attempts.

Address:560037

I have ported my [protected] number from Docomo to Airtel. It's been a month since I ported, I tried recharging more than 20 different times from Airtel app, Paytm, Google pay and Airtel website as customer care of Airtel suggested. No success.

I wrote a dozen e-mails to Airtel csr and also the Airtel nodal escalations. They just wasted my time asking more time to research, but not fixing the issue. I shared a couple of screenshots.br...
+5 photos
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Airtel has faslefully re-activated post paid connection and charged my credit card for 7 months.
They agreed to process and pay back the amount but stopped responding after sharing bank details.

When I try to track about the status, a new executive promises that problem will be solved in 2 days. it is almost 2 months nothing has moved an inch.

Airtel Ombudsperson is a big joke. Never responds to any complaints....
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Address:72 H Colony 1st Stage Indiranagar, 560038

I had given a request to change my post paid airtel connection to pre-paid on last friday (22nd march). Not sure what changes airtel has done my phone stopped working from saturday saying i do not have balance. I tried re-charging multiple time ranging from 100 to 1000 with no luck. Calling the customer care too did not help much. Then i finally send email complaint.
I got a response yesterday (24th march) that they are working on...
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R
Rajkumar.N
from Coimbatore, Tamil Nadu
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airtel network barred

Address:Coimbatore, Tamil Nadu, 641402

One of the worst network in india. We are facing lots of issues on our corporate numbers with this network provider even after our payments on time. Monthly two days our numbers are not working due to wrong billing from airtel team. Our marketing team is totally stuck because of call barring and network disconnection.

Lakhs and lakhs of losses during the month ends due to this idiotic network. On top of this, there is no response...
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નીરજ કુમાર તેજસવી
from Anand, Gujarat
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poor service and customer harassment

Address:Krishna heights, 382470

Dear airtel team,

Connection-[protected].

I am totally harassed despite of continuous payment of recharge but the service is very poor.

I was suggested to recharge as mentioned below images.

I, ve spoken with the customer care they all doing bad job without any customer satisfaction. I, ve tried to explain my grievances more than 1 hour but they didn't solve my issue. All the female...
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Victoria Sony
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requesting to add channels

Address:Kottayam, Kerala, 686603

I am sony thekkethil and my airtel customer id is [protected]. I tried a lot to add some channels to my exising package. I even called customer care and tried through airtel app. But nothing has worked out. They are very hesistate to send reply to my emails and not doing what we request. We called cutomer care people and when we get option to talk to them its get disconnect. And when we tried through airtel app the sent reference id and messeges...
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For my used old sim recently last year - march updated 4g sim, in madurai. Which i was used for 9 years but suddely in december number was blocked and issued to some else, while checking with airtel customer service they said number blocked, i asked again to issue they said need come out from portal. But the fact was issued to some one in kanchipuram area more over he not using the sim, i am asking to provide back saying fishy rules
My...
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O
Omprakash_7
from Shillong, Meghalaya
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unethical conduct by airtel

Currently having a sim of airtel having contact no [protected]. Want to port out to bsnl, but from last two days not receiving the upc code from airtel. Airtel is not even allowing the message to get delivered to 1900. I have tried to contact the customer care in 121, but they refuse to help. Airtel centres show their inability to assist. It seems a planned gimmick by airtel to increase their profitability. Most unethical way to restore the...
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I bought an aircel number back in 2010 and later ported to airtel postpaid in 2014. I tried converting it airtel prepaid in 2015 and provided the service center all the required proofs and the costs for converting. Few days later when it didn't get converted, i inquired again and they said its in the process and made me pay more money. Meanwhile i had to go out of country and when i inquired after few months, i was told, something went wrong...
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Address:400703

Hello,

Customer id - [protected]

Wondering today, my channels stopped working since morning and available balance showing rs. 0. However i have done the recharge of rs. 343, this month only on 4 march 2019.

When i called to customer care executive, she told me ur account is suspended and unable to check details, and told me first you have to recharge of min. Rs. 150 and call back. I done recharge...
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Monthly rental hiked from rs 1300 to 1359 suo motto on the basis of a hike in the network connection charge.

Unable to get through the customer care easily. Also when got through, they lied.
Want monthly rental back to rs1300 from rs 1359
Want a waiver of the excess amount & action taken against the erring company.
The company has acted fraudulently....
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F
Fatema Ezzi
from Mumbai, Maharashtra
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fraud transaction from axis debit card

Address:Thane, Maharashtra, 421302

Hi sir,
I received a call on 24th march, 2019 and the man introduced himself as customer care executive of axis bank. He asked me to give to give otp for my debit card renewal, believing him to be axis bank customer care executive, i have provided otp. Then he keep on asking me otp for procedure. Soon after the call, i found to my shock that 5 transactions of different amount was successfully completed and the beneficiary is airtel...
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As gathered from the trai website, it is clearly mentioned in the press release no. 11_of_2019 at sl. No. 8 that "the authority further reiterates that subscribers who have taken long term packs will continue to avail the services for contracted period."

This is to bring to your kind notice that even though various trai's directives safeguarding the existing long term customers till the validity of the exisiting plan is there,...
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Address:no.10, Anantamaya, 1st cross, Ullal upanagar, 560110

Respected sir / madam,

My name is vinay residing in ullal upanagar, bangalore - 560110. I am
Complaining on behalf of all residents near my home.
With reference to the above subject, i request the officials to stop
The installation of airtel mobile network tower which is being
Installed opposite to my home. This area is full of residential homes
And we already have enough towers near our...
+1 photos
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madeash
from Guwahati, Assam
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negligence in kyc verification

Address:781025

Digital Environment:

The digital world as we know it is transforming, and telecom companies are at the forefront of this change. The growth of smartphones has increased our ability to connect and deliver content anywhere on the planet. This phenomenon is making it easier for people to rely on their cell phones for much more than just making phone calls. Telecommunication companies are experiencing large-scale changes to their...
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Address:Madurai, Tamil Nadu, 625006

I cant able to send any sms until last 3 months, raised complaint even it was more than a sla still nothing happening. The worst customer service i a have seen so far is airtel as a post paid customer. Raised complaint on 18th march but at last day of sla they called and said your sim from up circle but your in tamilnadu so transferring to tm team, now from tm circle they are telling this issue from up circle so transferring to them - playing...
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S
Smarth Kaura
from Delhi, Delhi
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airtel dth -3027560490

Address:110009

I’ve been getting an error 4 on my all connections and i cant access hd channels.
I had called airtel 4 times and wanted to talk to costumer support and was put on hold all 4 times for 15 goddamn minutes! This is highly unprofessional, i’d opt out of this ridiculous service as soon as i exhaust my recharges.
Get the problem solved atleast for now....
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shibasish banerjee
from Kolkata, West Bengal
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services deactivated suddenly

Address:Konnagar, Hooghly, 712235

I have ported out my two numbers ([protected] & [protected]) into airtel postpaid and as confirmed by airtel i'll be getting 500 + 500 mins local & std call free and 5 gb 4g data every month for 12 bill cycles in rs.99 plan. This plan started on january'19. However in the month of feb'19 a customer care executive suddenly converted the basis data of 150mb to sms and for this my 5gb special data service got deactivated. Later it is identified...
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Sydney Osmen Robert
from Jodhpur, Rajasthan
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single and internet speed problem

Address:Ramjanki mandir gobrahi jaynagar bihai, 847226

I am in gobrahi bihar pin code 847226 mobile number is [protected]
I am facing low internet speed and network single problem from long time i am trying to communicate with airtel customer care but the customer care toll free number 121.198, is not working airtel saying invalid number like this kind of service company is making us fool and miss guiding with their customer the tv commercial that the network of airtel4g is the fastest...
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