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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 564

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A
Akram177
from Samba, Jammu and Kashmir
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sim activate issue

Address:182313
Website:Airtel Consumer Complaint

Dear sir i have purchased airtel sim in j&k but unfortunately my sim is not activate till now please sir activate my sim.
My sim no is [protected]
Please sir solve my this issue why my sim is not activate till dear sir muse sim liye hue 24 hours say zyada ka time hogya hai so i request you sir urgently please activate my airtel j&k prepaid sim no [protected] sir check this status and inform me please sir i urgently need that airtel...
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M
Mlsn Murthy
from Guntur, Andhra Pradesh
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requesting an airtel tower on my top on my 3 stair building.

Address:Guntur, Andhra Pradesh, 522503

Hi, sir this is murthy from mangalagiri. Lalbahadur nagar, which area have very weak signals inside the house. Iam requesting you to fix an 4g tower on my newly constructed 3straired building, which is having an penthouse also. My location is in the capital region of amaravathi and between vijayawada guntur cities. With so many colleges and full of residential area....
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A
Ankur9080
from Gurgaon, Haryana
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airtel secure rejected my claim

Address:Ghaziabad, Uttar Pradesh, 201014

I had purchased my samsung c 7 pro on 30 march 2017 on which i had been using airtel secure plan later in sep 2017 i purchased c 9 pro but updated the details on airtel secure on dec 2018.

Company had accepted my subscription on 25 dec 2018. And activated the same

I met with an accident in jan and my phone broke down
When i submited the claim for c 9 pro repair they had rejected my claim stating the...
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S
Saroj1967
from Kolkata, West Bengal
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suspension of service

My id no [protected], airtel digital tv.
1. My dth service is suspended showing low account balance on13/2/19 without informing me.
2. Imidiately on 13/2/19 i recharge my account with rs. 175 through airtel money, transaction id [protected]
3. Then i send sms to refresh my account and also tried to contact customer care several times but customer care is not available.
4. Airtel digital tv stop its customer care...
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J
Jiolal
from Mumbai, Maharashtra
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pack not renew

Address:Mumbai City, Maharashtra, 400019

On November 22, I recharged my Airtel number twice.Airtel Customer Executive told me that your second recharge will be activated only after the first recharge, But customer executive and customer care did not renew my plan....
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After the new notification by trai we have chosen the channels from airtel.in/selfcare. But since then we are unable to watch the selected channels of our choice, they are automatically removing some channels of our choice. We have paid rs. 250 for the subscription on 3 feb 2019. We have mailed the same to airtel costumer complaint and even since then we have been trying to call the below and other costumer care numbers but no one picks up...
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K
Kamlakantm7
from Bargarh, Odisha
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unable to choose channel.

Address:7656019

Greetings. This is a copy of my Last Letter.
I am unable to reset my Password to login in AIRTEL DTH WEBSITE. can you kindly Reset the same and inform me by mail.
Kindly STOP MY ALL OLD SD Channel PACK with effect from[protected] and then ADD all free Channel of DD ( Hindi + English ) with MAGIC HD Channel without MARATHI & BENGALI. Please inform me by Email/SMS about the Price of Monthly Pack Charge and obliged.
br...
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M
Meet_90
from Chandigarh, Chandigarh
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acm(airtel call manager) not working

Address:Amritsar, Punjab, 143001

I activate ACM on my mobile number, and from last 3 days airtel is deducting my money but ACM service is not working on mobile. I called customer care they have no solution regarding this issue. When i am selecting any profile it is only saying number you are dailing is not a valid number. I visit the nearest airtel store also, they dont know about this service at all....
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A
Agnes J Cyriac
from Ernakulam, Kerala
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airtel 4g activation

Address:Palakkad, Kerala, 678684

As a part o[censored]pgrading the Airtel 3G to 4G sim, I had purchased the new Airtel 4G sim from my nearby mobile store.
I had send the SMS to 121 as SIM xxxxxxxxxxxxxxxxxxxU (the number which was on my new sim).
I got the reply as they have received the request reply 1 to 121 with in 60 secs.
I had done it.
The again I got a message saying for confirming that u will get a call soon.
I got the call, I picked it...
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A
Aditya Prakash Agarwal
from Khetri, Rajasthan
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erratic dth service

I am a subscriber of airtel dth and my customer id is [protected]. On my primary connection, i had taken their "new mega 3m+7d arp" long term pack on 10th january 2019, with a validity up to 17th april 2019. To my surprise i found that on 13th february 2019, they have changed my pack to some other pack, without any intimation to me. Now many of the news channels which i watch have stopped. I am trying to contact them since morning today, but...
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D
deepakraj ekka
from Nagpur, Maharashtra
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airtel dth recharged but services still suspended.

Address:Aurangabad, Maharashtra, 431004

I have recharged My Airtel Dth for Rs=200/- on 13 Feb 2109.
(dth no:- [protected]) Still my account was displayed as suspended due to low balance. I tried calling them 5 time since morning my issue was yet resolved till this time i am mailing you.
Where ever i call them they has the same excuse that the service will be resumed in 15 Mints. And now its being more than 6 hours my services will kept suspended. they all the details...
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B
BINDU MAYA
from Delhi, Delhi
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dth pack

Address:110021

This is inform you that last Thursday I am call to airtel customer care regarding change my dth package but he inform me we have only 2 package 1st package is Rs 153 or 2nd package is Rs 331that time I have choose Rs 153 package and after changing my package I am very upset because Rs 153 west my money. Every day I am calling to customer care but no anyone solve dth package problem. Very bad service. Please change my package I want south...
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X
Xray00
from Ajmer, Rajasthan
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not getting the speed I should get in 4g

Address:Udaipur, Rajasthan, 313002

My name is Rajesh. I'm studying MBBS at GMCH, Udaipur. For the past couple of months, the internet speed has gone down drastically. I called Airtel Customer Care and they just didn't care about it and said that it's some problem with Airtel Tower in the area and will soon be fixed. But it's been 2 months and I have called like 5-10 times and still there's no solution to the problem.

You people said that Ookla shows that airtel...
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Address:560060

I have tried their customer care numbers, no use.
I sent email, but no response. Here i'm copying the same email that i have sent to airtel.

Error icon
Message not delivered
There was a problem delivering your message to [protected]@airtel.in. See the technical details below.
Learn more
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720...
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B
Bkdasharth Purohit
from Kota, Rajasthan
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my airtel dish tv I'd a allted other parsan

Address:Hardoi, Uttar Pradesh

Sir i am dasharth sing sir. My airtel dish a very poor work. And 1year after a shopping rani ctiy rajasthan pali... Sir. My airtel dish i'd a other parsan a alloted and. My airtel dish recahrge a after 2 month some time a does not chenles.. Show my dish.. Why... And. I am calling a customer care.... Your employees not slowd my issue and. No response. Sir.. One time then 2fed 2019 recharge my airtel i'd recharge 200hunderd rupee recharge and...
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R
Rohithn
from Bengaluru, Karnataka
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complaint about stopping my outgoing and incoming services

Address:560010

It's really not good to come across this type of problems with airtel, because of i'm not able to recharge it's not fare to deactivate my services, it was stated while buying that we have life time free incoming. I have sufficient balance to make an outgoing call and i recharge based on my needs o[censored]sing service, airtel can't force me to recharge. Many of things are linked to my mobile number including government related things. Many of times...
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I
Ikshaku Bezbaroa
from Bengaluru, Karnataka
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broadband service failure

Address:560024

Hello,

I have placed a request for refund of my deposited cheque because my connection is not feasible in the area i am staying at. I have asked the are manager to cancel the cheque and cancel the new connection, but have got no response from him. Now my cheque has been deposited and money deducted, even though i requested for cancellation of the service and the cheque.

I am quite disappointed by the lack of...
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S
Srikanth Mallem
from Hyderabad, Telangana
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airtel store has only cash option to pay in this digital generation

Address:500091

Hi,

My name is srikanth mallem, yesterday i have visited an airtel store langerhouse, for a recharge of 399 plan, at 7:15pm, they are clearly saying that no card payments, a part from cash they dosent have any other payment option.

In this generation, even an coconut seller and tea seller is using online payments.

Think about your status airtel.

Provide good services to customers,...
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H
Hits2304
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not change my airtel digital tv base pack as per trai

Address:385535

Suddenly some channels has been stopped due to trai regulation with error code 4. I have send text message to activate rs 450 base pack arranged by you. Screenshot has been attached attached, confirmation message has not been received yet. Please look into the matter and revert me at the earliest. Details as given below -

Consumer id - [protected]
Hitesh kumre

Please take matter as urgent basis and let...
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R
Ryan Lamin
from Shillong, Meghalaya
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network and 4g problem

Address:East Khasi Hills, Meghalaya, 793006

I have been experiencing poor network and pathetic 4g quality for 2 years running now. I've made many complaints but have always fallen on deaf ears and slack attitudes of airtel's staffs.
There is so much 4g internet balance but am not able to use it as the internet quality is very bad and slow. It is very frustrating and stressful if you have urgent work to be done via email or so provided this pathetic service by airtel. Please...
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