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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 565

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S
Srikãnth Rao
from Hyderabad, Telangana
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store

Address:500016

I went to SR NAGAR Airtel store i have taken token and waiting there are many counters and some employees are chit chatting with each other not looking into the customers issue and I have waited for 30min and they said we don't payments bank while I taking token they said that we having payments bank. Incharge MR KRISHNA talking rude with the customers and not giving proper response to customers. How did him incharge I not able to understand....
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S
Sayan Mallick
from Ranaghat, West Bengal
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false advertisement

Address:Nadia, West Bengal, 741101

Airtel has been continuously sending me text messages that free 10gb data has been credited to my number and I have to miss call a certain number to avail that offer. I did the same a couple of times and nothing happened. When I contacted customer service, they said that since I have no offer available so I am not getting it. Wtf?! U guys are literally spamming me with an offer and saying that this offer isn't avaible for me? I am even getting...
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L
lpareek
from Delhi, Delhi
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airtel | sim card registration failed

Address:122001

My airtel prepaid mobile [protected] service stopped working from past 4 days due to the error simcard registration failed. Tried using a different phone but never worked. I tried contacting airtel customer care many times or visit airtel store 4 times (Gurudwara road (3 times), sector 14 (1 time) and none bothered to look in to this matter.

My phone is dead for more than 4 days now. This is not acceptable since this is the...
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N
Naasu
from Bandipura, Jammu and Kashmir
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delaying in lapu payment

Address:Bandipora, Jammu and Kashmir, 193502

Sir jab bhi mein payment daal raha houn bissmellah telecom counter pe toh lag bag 2 ya 3 dino k baad payment aarahi hain na koi fos un ki taraf se mere shop pe aaata ha humien khud payment dalne jaane padta hain aur phir bhi woh delay kar rahe hain Lapu no [protected]
Naasu telecom gundi qaiser bandipora
Personal no [protected]...!!!...
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V
vinodha.1985
from Karaikal, Puducherry
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worst dth provider

Address:600017
Website:www.airtel.in

Customer id : [protected]

I have airtel dth connection (Big mistake!). Most of the time it does not work and following message is displayed on tv screen:

"inserted view card is not an airtel view card or it may not be inserted properly. Please insert a valid viewing card correctly again.
Error code: 2"

Even after several complains, they do not resolve the issue till now.

I...
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K
Komal Anand
from Delhi, Delhi
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complain about bill

Address:122001

I was using airtel postpaid number [protected]. Then without usage airtel guys keep on increasing my phone bill and complained so many times against this but they did nothing then at the end they stopped myphone services and they called me to pay 600 rs and promised they'll start my phone services

And to keep the number active i made the payment but services not started yet....
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O
Omkat Manore
from Mumbai, Maharashtra
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no refund proceed

On 26 Jan 2019 I have done a unlimited data pack recharge of 499 rupees by using debit card with reference no[protected]. Company said when recharge is unsuccessful refund amount is automatically reverse in bank account. After 16 days there is no refund proceed and there no response from their team....
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Address:Bangalore, Karnataka, 5600047

Airtel — unable to recharge airtel prepaid number


I am facing issue my mobile number [protected] during recharge. I am using this number from more than 15 years now. Since, 3rd february i am not able to recharge.

1. Unable to recharge from airtel wallet. Message that i get is ‘transaction failed, tried for all other apps and easy recharge

2. Unable to recharge for internet, paytm and...
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S
Sahithya Aladakatti
from Bengaluru, Karnataka
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airtel 4g hotspot device

Address:560104

The device gets disconnected on itself and the devices connected will experience internet disruption all of a sudden. I have tried resetting the device but nothing seems to work. I did take the device to the airtel store as well but they just asked me to reset. I had purchased the device in feb 2018. I am facing the issue for almost two months time....
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N
nareshniketan
from Basi, Punjab
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network and billing issues

Address:New Delhi, Delhi, 110037

Hi sir,

I'm ready to cancel my 8 airtel numbers. Actually airtel customer service straight away denied to help me. There were 2 issues. One was regarding airtel secure and other was regarding network issues. This is the last chance i'm giving to airtel after that i' m ready to end my 10 years relationship with airtel.

Email [protected]@gmail.com

Thanks
Naresh...
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P
Pravin Bhandare
from Mumbai, Maharashtra
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sim not working after port 9623136249

Address:411026

I have ported my number from Vodafone to Airtel([protected]). But there is no signal in that sim and my old number has stopped already from yesterday night. I am loosing my business calls.My office work stopped due to same as i can't communicate with my business partners.
This is such a bad service for postpaid users like us....
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K
Keith Veigas
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid sim card reactivation forcing to take postpaid connection else forget number

Address:Dakshina Kannada, Karnataka, 575004

My airtel prepaid no [protected], 20 digit sim number[protected]u, was deactivated by aion november 2018 claiming non usage of sim. After contacting customer care, i visited the nearest airtel store in my city. They accepted my reactivation request, but they told me they were unsure whether i will get prepaid or postpaid connection & only their back end team can decide even though i clearly mentioned that i am expecting a prepaid...
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I
inder dogra
from Gurgaon, Haryana
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airtel customer care refusing to activate my own dth plan.

Address:Hamirpur, Himachal Pradesh, 176045

Airtel customer care refusing to activate my own dth plan.

I inderjeet dogra (Airtel dth customer id: [protected]) have changed my plan on 07.02.2019 through their qr code as received: tvchg dskc8ltz furvvuv61 ge8hgo72 heggo82 g4og92 g1hgb2 fu4vc1 8bntve1 g9hgn2, i have received the message that thanks for selecting new pack on airtel digital tv, we have received your request and after changing the plan airtel has discontinue...
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Ӈ
ӈ Ǝ ⴅ Å ᴝ Ŧ Ħ
from Bengaluru, Karnataka
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incoming call issue (call barring)

Address:560089

My airtel prepaid number is [protected] i am having trouble in receving incoming calls since 2 days. I even contacted customer care even they are, not helpful. They asked me to visit airtel store but there is no airtel store near by i have to travel 20 kms from my place.. I am on unlimited pack and when some tries to call me it says "incoming call facility is not available on this number, it will continue on post recharge" inspite of being...
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F
fcs&ca
from Srinagar, Jammu and Kashmir
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non implementation of trais plan

Airtel dth is not providing me the necessary services of the channels that i have selected in view of the recent announcement made by telecom regulatory authority of india;wherein all the operators have been directed to provide the services to the customers for the channels they will opt in addition to the mandatory channels. The dth cable operator is not activating the channels selected by me despite frequent requests and is charging exorbitant...
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D
Dhirendra Singh Jodha
from Pune, Maharashtra
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airtel dth not activated plan i wanted; piling negative balance on prepaid box

Address:411057

Airtel dth[protected]; airtel not activated plan i wanted of rs180; they activated as per their own wish of rs3060 per mnth plan n later after mny complaints changed to rs219.62 but not of my choice. Now they are piling up negative balance on prepaid dth? Height of loot of commoners.

Airtel took many days in trying to change my plan which is still not done properly nor they ever sent me excel file of channel list so that i can...
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K
kuldeepsaini256230
from Delhi, Delhi
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dth pack change

Address:Lucknow, Uttar Pradesh

My airtel dth id is [protected] and registered mobile no. Is [protected]. I have requested to change my pack of total cost rs.292 on 7/2/2019 but till now they have not change my pack airtel activated rs.360 pack on 1/2/2019 which is most expensive for me, i have complaint it to airtel costomer care everyday but they says that there are some technical problem with network and soon they solve this problem but they charged every day....
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A
Akash.21
from Kandla, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to change existing dth subscription pack

I have put in a request to change my current subscription package into the one with all the selected channels i wish to watch on 09-02-19 via sms (Customer id: [protected]). I contacted the customer care several times but did not get any satisfactory results. It was not possible to confirm the selected pack via the selfcare portal online or the myairtel app hence i had to use the qr code scanning method. It has been already over 48hrs and...
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P
Priyankaprasadd
from Nashik, Maharashtra
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pathetic cse

Address:Pune, Maharashtra, 411014

Pathetic customer service. Specially the last agent i spoke to. The lady customer service executive i spoke to at 3:26pm on 11th february. She is using language like "o god"... Keeping on mute while talking, requestioning back like "when did i say this", i didn't say this ok... All this in hindi. So this is the way u speak to customers. First of all u stopped 40 channels from my current pack, and when i utilised the "make your own pack" thing,...
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B
Balajikrs
from Ozhukarai, Puducherry
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not able to recharge after porting to airtel

Address:Chennai, Tamil Nadu

Recently i have port my vodafone no [protected] to airtel. After new sim is activated i tried to recharge through aritel app and other wallet recharges.. But all the transaction are failed.. Also i tried airtel compliant no more that 30 times, but the ivr voice keep on promoting the offer alone. Not even i have been connected to customer care person... Now my balance too drained and can't able to call.. Really fedup with airtel. Wortst experience...
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