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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 568

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Address:560036

Hi,
I have airtel post paid ph:[protected], have raised complained service request no: 89531230, on 4th feb 2019. Still now, not received single call from customer care. As per the my 299 plan, i should get internet. From 1-feb2019, i am not to access internet and boster pack plan was added in my plan. I want, internet booster pack amount should refunded back. And need fast resolution in this....
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N
Nithyananda Prabhu
from Lakshettipet, Telangana
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worst airtel customer service

Address:Chennai, Tamil Nadu, 600054

Please find the call recording and screen shot attached for your reference.

Again another fraud from your team calls up and does nothing on my complaint.

I am not getting perper service.

The stupid girls whom i spoke to on 2nd feb. Told that, she will arrange a call back from her manager as she was blabbering on call instead of providing appt. Resolutionand.

My complaint was not...
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P
Pooja Naskar
from Kolkata, West Bengal
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activating hello tunes issue

Address:Kolkata, West Bengal, 700061

I want to activate hellotune.. But it's not done for 2 months. Also I called customer care but they said me that Airtel has blocked my number for hellotune service. I want to activate again. Customer care executive told me that within 1month it will be normal but in 2 months I'm not get any solution for it.. Please do as needful......
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S
Saksham Mathur
from Bhojudih, Jharkhand
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wallets blocked unnecessary

Address:825167

My registered wallet no.[protected]
When i add money 4000 in my account, airtel blocked my account without any reason... And when i send email with aadhar card then he said your dob mismatched, and in wallet there is no option to change dob,,,, theif company airtel... There a lot of people facing this problem, i request you consumer court to take action against airtel... I know a lot of facing this problem

.. Why you block...
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W
winbarur
from Kumta, Karnataka
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request about airtel tower

Address:Uttara Kannada, Karnataka, 581403

Sir,
We are just 10 kms far from our taluka place sirsi, uttarakannada, karnataka.
Till today novody is taking intrest to put a tower in our village. Our panchayat population is nearly more than 6000. Still we have no network of any provider.
If airtel is ready to put a tower, i bet, i will give them minimum 500 sim users in just one week..
We are waiting to to have airtel tower in baroor, uttarakannada district,...
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S
Sasikala R
from Bengaluru, Karnataka
Oct 10, 2022
This thread was updated on Oct 10, 2022
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tower installation for airtel from towerking

Someone approaching me for tower Installation, and he is saying that, he is from towerking Pvt Ltd. How to i beliefs him. Please share Airtel customer care number for tower Installation related queries. Is Airtel outsourcing tower Installation to towerking Pvt Ltd, since he is saying that he doing it for Airtel....
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R
RudraDGP
from Muzaffarpur, Bihar
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cheating by airtel dth for package

Address:831001

Cheating by airtel dth :
I have requested to activate my ala carte plan of rs. 264.13 inr through airtel dth website (Accessed through the url sent by airtel by sms), and got a confirmation reference number reference id 181166, but they have not activated it on 1st feb 2019. When called to customer care they said that there is too much server load and will be done by night. On 2nd feb 2019, they said that there is some technical problem...
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C
Chhandacharan
from Burla, Odisha
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airtel dth is not following rate chart of train.

Address:767033

As per trai, airtel dth is showing the exact rate chart in channel number.998, but when channel selection complete, not accepting the sms for implementation. Customer care executive are not attend ing the call properly. When going in their website, showing their own rate. For example for simple star sd pack it is showing rs.49/-* but in their website it is rs.57/-*. It is simple cheating to consumer. Please look into. My subscription mobile...
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Neelkant Singh
from Noorpur, Uttar Pradesh
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new dth plans as per trai regulation

Address:201009

I am a subscriber of airtel dth till now everything was going smooth but after applying trai new regulation plan for the dth monthly tariffs.
Previously i was paying inr. 235.00 per month to airtel to enjoy all the channels which i watch regularly, but now i need to pay around inr 411.00 for 100 channels, and it is around inr 176.00 extra. It is much costly.
While trai was claiming before applying new rules that it will be cheaper...
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Address:Namakkal, Tamil Nadu, 637303

I have got new dth connection from your company in december 2019 @ subscription amount around 790.00 per month. As per new rules i selected a pack as my choice for rs 377.00. Permonth. I recharged 900.00 for my account as two months subscription. But till date rs 600.00 only in my account. They take around 300.00 without my concurrence..
As per your advice i picked my my plan from 1 at feb. But till date my plan was not changed and...
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A
ashishdr.786
from Rampur, Uttar Pradesh
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make own pack is not activating on airtel

Address:244001

Dear sir/madam,
I am facing problem with airtel to make my own pack on airtel always shows successfully after creating pack but that pack is not activating when we ask to airtel customer care they told me that due to technical issue i can't give you solution please wait 24 hours they is telling this from last one week

Dear sir i am doing this from one week but there are no find any solution please help me
My...
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V
Vijay Baloda
from Borkhera, Rajasthan
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company has started plan without my permission.

Address:332404

Plan selected according to trai rules on february 1, 2019 but airtel dth select plan with own basis previously i have plan of 224 rupess per month plan, after channel selection company don't start my selected package start their own plan with 1233 rupess per month called customer care approx 10+ times they don't respond and get call disconnected, here i attached picture of selected plan confirmation and current plan confirmation that company...
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K
ksmoudgil
from Dagshai, Himachal Pradesh
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airtel digital tv arbitrariness and not providing services properly

Address:Solan, Himachal Pradesh, 173208

I've an airtel dth connection with id [protected]. I updated my monthly pack as per trai's new guidelines. But the service provider updated my pack not as per the choice made by me. And now i am unable to view most of the channels. But they are showing a huge amount as monthly value of my active plan according to them which is 3557.53rs per month. Their customer care is also not answering, its so annoying as i can't waste my time again and...
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A
Alla Mrudula
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

channels package

Website:WWW.airtel.in/selfcare

I am a member for 12 months in airtel. My pack lasts til 29/10/19 & my balance is rs 2414.4. I selected my pack for rs 258.42 per month on 30/1/19 but my pack is not activated until today 08/02/19. I received a message to my registered mobile no:[protected] that my pack costs rs 1848.89 per month & my pack lasts til 8/3/19. The channels that are not requested by me are played on tv. I contacted customer care but they are not responding. I...
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D
DrManish Bhandari
from Kota, Rajasthan
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want disconnect but no action. more than 1500 rs are there.

Sir
I have been requesting to airtel dth to disconnect my dth connection as i am migrating from my current residence.
I have been trying for last 20 days to call on customer service 12150 but no action has been taken. I have registered twice for the same.
I have more than 1500 rs in the account and per day rs are being deducted.
I request you to take quick action so that i can save my money.
Ac no [protected]br...
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K
kadambini kumar gaur
from Gurgaon, Haryana
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erratic services

Address:110024

Recently i got my number ported from vodafone to airtel with 299 postpaid plan but after few months my plan by upgraded to 399 without my consent. Despite my repeated complaints about the network issue, no action has been taken to resolve this matter. There is hardly any network in the prominent areas like lajpat nagar and vasant junk, new delhi. Please look into this and suitable instructions be issued to airtel to dispose off my agony.br...
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Y
Yadu rai
from Bengaluru, Karnataka
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twice recharged airtel prepaid on 2019 feb 8 with 399 & 597

Address:560056

Hello,

I have recharged twice for my father in-law mobile ([protected]) today with 2019 feb 8 with 399 & 597.

Please reverse it to airtel wallet or continue that amount for next.

399 with 84 days
597 with 168 days

This is happening with many customers, please take necessary action.

Please consider my request and you can contact me on [protected].

Regardsbr...
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A
Ashish Arjaria
from Mundi, Madhya Pradesh
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my selected pack is not applied and channel blocked

Address:Chhatarpur, Madhya Pradesh, 471001
Website:Airtel.in

I selected my plan on 31/01/2019 using airtel digital tv portal and got the confirmation on screen but they applied thier own plan and then on 07/02/2019, i again selected my plan and send sms to airtel but 70% channels blocked and when i checked my account it is showing 3476 rs per month rental instead of my choosen plan of 625 rs per month...
I try to register my complaint on toll free number many times today but they said there...
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H
hakeemabul
from Ariyalur, Tamil Nadu
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airtel 4g hotspot - cheating & responsibility staffs

Address:620020

Respected sir

I am abdul hakeem, 48 years old (Am a bp patient). I was purchased airtel 4g hot spot on december 2nd week of 2018. Hot spot no:[protected]. I am paid rs. 2, 500.
Last week of january 2019 hot spot not working. I go to complaint airtel office in trichy cantonment, tamil nadu where purchased. They said to pay gst bill for first month of rs.432 for activating hot spot. Am also paid this service tax on same...
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S
sandeepyadav10
from Noida, Uttar Pradesh
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airtel false postpaid bill for 0044778620509

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

In my airtel bill for the period: 05-jan-2019 to 04-feb-2019 bill no:[protected], it was showing i send international sms to the number:[protected], 3 times. Details below:
18/jan/2017 00:24:[protected]
21/mar/2017 00:55:[protected]
21/mar/2017 07:06:[protected]

But i haven't send any sms to that number and i have no idea about that number. When i checked online the same number found for fraud in vodafone...
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