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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 672

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A
Awanish Pratap
from Madhipura, Bihar
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data network were not good

Address:Patna, Bihar

Network of mobile data is very bad
I have been complained lot of time but there were no progress in network kindely do someting
About the network of data.
I complained with coustmer about this but they work nothing on this. This problem was from many day. I cant use my data completely. Dailey my data is being left from 3 gb dailey pack. So i request u do something....
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I have converted my airtel postpaid connection to prepaid on mid of May. Since then I am not able to recharge. Followed up multiple times with customer care and airtel stores. I always get responce, as I need to wait for another 48 hours as backend team has to look into this. I might have called almost 25 times customer care and 5 times went to airtel store. And sometimes customer care are rude in talking.

I tried online recharge,...
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S
SunilNair25
from Nagpur, Maharashtra
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airtel secure claim complaint

Address:411028

I had purchased a One plus 6 which I registered under my Airtel secure plan. I've been very careful with my phone (not just this phone but all my pervious phones as well) however I did update my phone details as this facility was already active for my subscription. A few days back, Monday morning to be precise I was helping someone with placing a lamp in their balcony during this incident my phone was in my jacket pocket, while doing this...
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A
ahmed12345
from Jaipur, Rajasthan
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password not provided sudden document protected with password.

Address:Kolkata, West Bengal, 700023

I mr. Md. Shakil ahmed is a postpaid customer ([protected]) of your esteemed telcom service provider. Today (28.09.2018) in my e-mail (Ahmed. [protected]@yahoo.in) airtel postpaid bill is provided. But your honour it is protected with a password, and that the password is not provided by your company. So, it is not possible for to open the details and can view the bill details. So, your honour with humbly and earnestly requested please provide...
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H
Harisreddy
from Bengaluru, Karnataka
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unable to use sim abroad despite activation of international roaming pack

Address:560077

Was travelling abroad for 10 days, called airtel on 20/9/2018 at 12:30 near indo nepal border, requesting for the activation of international roaming, customer care people told charges as rs.2999/- for 10 days and i received message about activation. However from that moment i couldn't use my mobile for making calls or net till 28/9/2018 until i entered india. When contacted customer care and explained the problem, they told we have activated...
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S
speedways
from Kolkata, West Bengal
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change of faulty handset

Address:Kolkata, West Bengal, 700001

Dear sir,

I would once again like to put forward my grievance in hope of some positive action in this regard.

Sir since my last complaint, all that is happening is that i keep getting calls from various people in airtel inquiring about my problem saying that they have received my mail but most of them refuse to give their name /contact/designation and fail to give me any specific answer as to when they can...
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My mobile number is [protected] and i have recharge my number by 448 rupees on 1 september 2018. Amount was deducted by my account but recharge not done in my number. After complaining bank has said transaction is succesful but airtel are not refunding my amount. I have mailed them from ([protected]@gmail.com) so many times but no response. I want my deducted amount back....
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A
Anshuman Dost
from New Delhi, Delhi
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incorrect billing | wrong monthly plan | overcharge

Address:Gurgaon, Haryana, 122102
Website:www.airtel.in

I raised a complaint on sep 20th, 2018 i raised a complaint with airtel via email [protected]@in. Airtel.com complaint number[protected] for my broadband service.
In my complaint i addressed the following concerns; monthly charge on my connection was upgraded to rs.1999 and despite repeated requests this has not been lowered to rs.1399. For the poor network service airtel suggested me to install additional router, which was an additional cost...
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Z
Zweikeks
from Pune, Maharashtra
Jul 11, 2021
This thread was updated on Jul 11, 2021
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prepaid sim "not dialing a valid number"

We purchased two prepaid sim cards at the airtel shop at mumbai airport. We are not able to do any phone calls.

- the provider is set to airtel only
- the phone is connected to airtel
- ussd codes are working
- all numbers dialed result in a speech message saying "you are not dialing a valid number"
- the same when dialing 59059

We haven't been informed at the shop (Despite asking)...
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S
s p singh saini
from Kotkapura, Punjab
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regarding damage sim belong to airtel no. 9815254337

Regarding above mentioned damage sim, i contact to airtel office model town
Jalandhar. The staff refused to give me a new sim. They said my father name and my dob is not mentioned in their record while it is their official mistake not my own. I complained to airtel office through email and answer is given to me that my email address is not registered in their record and suggested to me for authenticate my account while it is a otp...
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M
Mahanand Salimani
from Mumbai, Maharashtra
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change of name and home address — reg.

As i am customer air tel since 15 years.
I visited 4 g center mujawar arcade neharu nagar belgaum karnataka to upgrade my sim 3g to 4g

Surprised that my name recorded in air tel account as"mohammed r salimath" instead of "mahanand r salimani"

Requested to change the name but told me that to convert into post paid.

Regarding i wrote letter to [protected]@airtel.com by enclosing my aadhar cardbr...
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D
deepanmanju
from Musiri, Tamil Nadu
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dth channel not working properly

Address:636005

Dear sir,

I am deepan chakravarthi m... I had taken airtell dth connection past four month south new mega hd rentel of 477. Rs. Customer id is [protected]. I had call to local airtel services provider. She simple said this is not our problem... And very rood behavior through tele communication. Later i had to call customer care and register complaint about this. Customer complaint number is[protected].

Services...
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P
Preethi P
from Bengaluru, Karnataka
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dabba network

Address:Dakshina Kannada, Karnataka

Wt kind of network ur giving... I have 4g mobile also activated 4g airtel pack after that also i'm getting 2 g network. U company is looting our money by giving offer but network rate is 0.. I'm using airtel sim from last 10 year's but now a days i'm really upsets with this network company and in tv ua giving india's fastest network? Ha this is wt u people r giving right.....
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G
Gowtham Panther
from Delhi, Delhi
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new broadband line connection

Address:600050

I have requested and paid for the new broadband connection through the online portal. I was told by the service guy that i will get connection in a day. But its been four days.

I have paid rs. 4800 on september 28th 2019.

After the payment, no one has approached me. I have also submitted the documents.

No one is picking the call or not even responding to my mails.

The name & number...
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B
bhanu123*
from Neyyattinkara, Kerala
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higher rate charging than the plan, negligence

Address:Khammam, Andhra Pradesh, 507123

Sir, my airtel mobile no. Is [protected], some 15 days back i recharged with rs.39/- and the plan is call rate rs.1 paise per one second. But unfortunately i was charged rs.1 per one second. Then again some 8 days back i again recharged with rs.39/- and they are charging as rs.1 per one second. I contacted first customer care and then they told the problem will be rectified within 4 days and registered complaint but did not send message complaint...
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S
Sayyed Khaja Miya
from Nellore, Andhra Pradesh
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charging higher rate than the offered rate

Address:Khammam, Andhra Pradesh, 507123

Sir, my airtel mobile no. Is [protected], some 15 days back i recharged with rs.39/- and the plan is call rate rs.1 paise per one second. But unfortunately i was charged rs.1 per one second. Then again some 8 days back i again recharged with rs.39/- and they are charging as rs.1 per one second. I contacted first customer care and then they told the problem will be rectified within 4 days and registered complaint but did not send message complaint...
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A
Alfa90
from Noida, Uttar Pradesh
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number porting complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Applied for number porting 20 days back. Current service provider matched my requiremnts and had termintated request for porting on 17th of septrmebr.

Since then airtel calls me atleast 8 times a day. All of its executive saying its the first time they are calling and promising that there shall be no future calls. They start calling sharp at 9 in the morning.

Seriously tired of this unnecessary harasment....
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S
sarkar881
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airtel odisha harassment

Date of incident: 11th sep 2018
Airtel relationship no.: [protected]
Full issue description:
I am a postpaid customer of airtel odisha circle since 4 years. This complaint is being raised by me after being harassed by airtel odisha team for a long period now.
• it all started when i called their customer care in may'2018 to request them to enable international roaming services for my postpaid # [protected], as...
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P
Pritam Patidar
from Ahmedabad, Gujarat
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deduction of balance in prepaid card

Address:Neemuch, Madhya Pradesh, 458113

A am not activate VAS (value pack and prime zone) but automatically actived and deducted balance with the mobile number [protected].
I'm not applying for this services. VAS is active automatically plz resolve my problems....
+1 photos
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D
dmzguyz
from Hyderabad, Telangana
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airtel late fee charges

Address:500023
Website:www.airtel.in

Hello team,

I am writing this complaint as i lost trust & loyalty with airtel. I've been a post-paid user with them for several years and have never raised any complaint against anything until recent events. The network is pathetic now after i believe uninor merger and airtel fails to offer satisfactory services in my area/demographics.

Since it was not helping me do my business and being out of reach when...
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