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Airtel Complaints & Reviews

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Last updated May 29, 2024
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A
Anubhi Agarwal
from Ranchi, Jharkhand
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mpin regain

Address:Meerut, Uttar Pradesh, 250001

I forgot my mpin, so not able to use airtel money application. I don't remember the information i hd filled 4-5 yrs back (Dob, name). Please provide me with the details to regain my mpin. Help me so that i can operate my airtel money app. I don't really remember the details so i m unable to reset it. Help me with the above information. Looking forward for a positive reply....
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D
Deepnt
from Lucknow, Uttar Pradesh
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a big problem of network

Address:224158

Sir
I want to tell you about network problem in my village. You should check network.
Many villagers are porting in other network. I have compainy many time but no reponse.
I want to tell you, you should take action immedietly because genrator is close many i saw your eyes
Village-kuchera bazar, dist.- faizabad up pin code-224158
My no. [protected]...
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C
Cpt_Naveen
from Mysore, Karnataka
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unethical behavior - change plans before my confirmation

Address:560037

My bill plans were changed without consent & before costs were informed though requested.

What was discussed over the 'phone with an operator was for first advising me bill costs & if the 399/- plan allowed both my numbers under one billing plan like i had before & for costs inclusive of taxes to be advised before any changes were made.

However, they went ahead & changed the plans. Now they inform that the bill...
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M
mahesh nk
from Hyderabad, Telangana
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worst data and network issue

Address:Anantapur, Andhra Pradesh, 515001
Website:WWW.AIRTEL.IN

I have purchased iphone 7 with airtel postpaid plan with 1 child plan in november, 2017 and from the day 3 i was facing iam getting only 2g internet and calls were dropped frequently. I have complaining about the issue from dec, 2017 to till date. I have tried everything airtel customer care team, backend network team and nearby airtel store persons told to do. But till date no one solved problem/issue faced by me. Iam unnecessarily asked...
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Address:450001

Dear sir,
I am a customer of airtel up east circle, there is a problem on my number i. E. O/g call problem during national roaming via my airtel number [protected], when we want to call a number (Say x) not particularly via #airtel, we dial x number & call from my airtel number, after ring, x take the call to answer me, or just after received call for (X) 1second, suddenly call disconnected having error message "call ended". Actually...
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T
T- Seriesdgd
from Delhi, Delhi
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signal issue in indoor

Hi airtel

This is fourth time i am complaining again signal issue you where are sure me i will get a signal once my query will resolve within 10 days but in my indore the signal is way out please help me answer your better service i was think to do portability but i am your customer last ten year so please think about this and provide police signal even i am not calling through this signal so internet to run is far away from...
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K
Kunaljoshi2228
from Shimla, Himachal Pradesh
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services get stop with still having validity

Address:160062

Sir / mam,
I am kunal joshi s/o mr. S pjoshi, having airtel prepaid punjab number [protected], was having unlimited plan of 3 months with daily 2 gb internet, on 24/08/2018 i have made i recharge on my airtel of rs49. For xtra 3 gb, but got my other all services stopped, which was having 1 month at least validity o[censored]nlimited plan, now i am having all stopped services on my number, so kindly activate my earlier plan for which i have...
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S
Sureshh Shah
from Chennai, Tamil Nadu
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wrong recharge number in dth

Address:Chennai, Tamil Nadu, 600122

Dear sir,

Yesterday[protected] i was recharge for my airtel dth, south value sports pack for 330,
Unfortunately one number has typed wrong and recharge also done.
Kindly request you to retrieve and credit to my account or adding to my dth pack,

Wrong dth number - [protected]
Actual dth number - [protected]

Transaction id - fcdw[protected]
(Recharge done by free...
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Address:Chennai, Tamil Nadu

I have installed Airtel DTH with starting package with HD channels. Later I felt wasting my money without watching tv. I have requested to change my package to normal channels package. After few month Airtel has activated HD channels without my request. Like this way Airtel is taking customer money.. need strong case against Airtel...
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M
Melita Pinto
from Coimbatore, Tamil Nadu
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sss

Address:Dakshina Kannada, Karnataka, 574236

Hi, this is from perandadka, moodabidri place in mangalore. We are facing problems in airtel network here. Specially internet network. Idea works better than your network. Jio came recently and provided 4g not only in urban areas but also in local areas. But airtel you cannot even provide a 3g network properly in this area. Why do you still exists then? Why do you fake saying your network is the fastest one. Provide 4g in this area as soon...
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Z
Zainul Aabdeen
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dth not fixed new connection

Address:Varanasi, Uttar Pradesh, 221007
Website:www.airtel.in/dth

Dear team, i placed an order to airtel online portal for new dth connection with the 12-month subscription on 19th aug 18 and successfully paid amount 3990.00 rs. But connection not fixed at my home, since 19-aug daily twice calling to call center, mails, twitter support, always they are replying (Tomorrow connection will be done) but still, they are not providing positive support and till now connection not done. When i tell them to cancel...
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N
natpv
from Bengaluru, Karnataka
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very poor network and indoor coverage

Address:560037

I have been using airtel from past 10 years but recently the network coverage is very poor and they are not even bothered to resolve the issue. The area where i stay has very poor indoor connectivity i don't even get 2g or 3g properly forget 4g. I have raised issues many times and also posted on twitter, when i told that if the issue is not resolved will switch to different network, the support executive was happy to say yes go ahead sir...
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C
chellappa srinivasan
from chennai, Tamil Nadu
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refund of money rs.399.00 (payment not received)

Address:Chennai, Tamil Nadu, 12345
Website:goggle

I have made online transaction for airtel top up to airtel no.[protected] for rs.399/- through my cub debit card on 11th august 2018.

Till now it is not refelected in airtel account or money not credited in my account.

Transaction details: amount rs.399
Reference no.[protected]
Remarks cc avenue - payment
Date 11.08.2018
Please refund my money for rs, 399/- to my account immediately...
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G
Gudipadu Rajesh
from Hyderabad, Telangana
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poor internet signal

Sir last 6 moths before i port to airtel... But i am unable to use the internet and voice calls properly in my surroundings... I am completely dissatisfy with the service...
Comparing to this airtel... My other network with other provider is soo better... If the things are going like this...
Please rectify the issue... Because advertise is saying airtel is the biggest one......
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My phone number's network is not coming. Till day before yesterday it was working, i was receiving messages also. And now its not coming.

My phone is there in international roaming. I just recharged day before yesterday with rs 300. And now its not working. I wanted to know why it is not working. Its having sufficient balance for roaming deduction of rs 99 then why the phone is not working. Please help me out on my issue....
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P
pranabandhu mahapatra
from Pune, Maharashtra
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unauthorised cash deduction for vas

Address:440015

I am using prepaid airtel services. They have deducted rs35/-for desi beats on 12th august and rs35/- on 14th august for arena game without my consent. When i contact them, they said they have charged for desi beat and arena game and will not refund it. I have never request them to avail arena game and desi beats. My request is they should refund the amount and never charge without my consent.
Regards...
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R
rs898189
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charges deducted from main balance

Address:842001

I was unnecessarily charged rs. 35.0 for musicslate service from airtel which i had not even subscribed. Transaction id for the same is : s[protected] on 23 august 2018 at 01:23 hours. My phone number from which balance is deducted is[protected]. Earlier also i was unnecessarily charged rs. 35.0 for lifestyle service that too i had not even subscribed. Transaction for that service is : n[protected] on 08 april 2018 at 11:45 hours. Do look into...
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A
aanchal balani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no mobile network after porting

Address:New Delhi, Delhi, 110034

Hi,

Today i received the message from vodafone that my port request is approved and by 11:30 pm on 23/08/2018 my number will be ported.

When i checked around 12:30 am 24/08/2018 my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am...
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K
kssooresh
from Chennai, Tamil Nadu
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billing wrong

Address:Chennai, Tamil Nadu, 600061

Dear sir i have done the mnp from vodafone to airtel. I have taken 399 plan and lost 3 months i have received the bill as 649 rental plan. I have already given the complaint that change the original plan as opted in the application. But still they have not changed rental plan and another bill was generated as 649/- rental plan. My number is[protected]. Pl help me take the action against them and return back the excess amount taken from me....
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D
Dhanshree31
from Noida, Uttar Pradesh
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rejecting my airtel secure claim.

Address:New Delhi, Delhi, 110034

Hi Team

My name is Dhanshree, unfortunately In an accident my iphone 7 plus screen was damaged then I registered a claim regarding the offer of Airtel secure to get repaired my phone.
But the have rejected the claim saying it is under misterious sercumstances
Please help me I am very concerned about it
Also the customer care team of Airtel doesn’t know how to talk and they were using abusive language...
+3 photos
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