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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 704

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M
Mary Geetha
from Lalgudi, Tamil Nadu
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complaint for irresponsibility

I can't send SMS from my mobile. I'm using airtel sim card. I solved my smsc number problem. But I can't know why I'm facing this. Very sad. I mailed to airtel customer care many times. But still no response.

Please take immediate steps to recover my problem. I can't understand what problem is there in my mobile. Because of that all my money is wasting....
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P
Praveenlegga
from Anand, Gujarat
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namkeen pack without permission started

The airtel started namkeen pack service without my permission. I have received a massage that rupees 35 has been cut from your account because of activation of namkeen pack service. When i called in airtel customer care he said that you have clicked on any advertisement. So your 35 rupees had been cutted from your account but i do not click on any advertisement....
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A
abhi45it
from Washim, Maharashtra
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unable to recharge online after porting tata docomo to airtel

I ported my number from tata docomo bangalore circle to airtel mumbai circle and since the day it got activated, i am unable to recharge online through paytm or my airtel app. The transaction gets declined in both the cases without any reason. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible....
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P
Pritam Patra
from Coimbatore, Tamil Nadu
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very bad connectivity

Address:Bangalore, Karnataka, 560037
Website:www.airtel.in

From last 3-4 days, there is 5-10% of network connectivity in my area, wrote a number of emails and posted it to social media as well.

But there is not a single reply from those airtel guys.

Last to last month their network was doing the same problem.

Again it started.

Please help.

This time i would also look to get back the complete last amount recharged....
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D
Devasya
from Noida, Uttar Pradesh
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wrong airtel mobile number recharged

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Dear sir

I recharged wrong mobile mistakenly with rs 399 by paytm.

Wrong number - [protected]
Correct number - [protected]

Operator reference number[protected]

Transaction id (Upi for rs395.[protected]

Transaction id (Paytm wallet for rs 3.97) - [protected]

Please sir recharge my correct number. I am a student and i have no more money to...
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R
Ravi Tej Jujjavarapu
from Ongole, Andhra Pradesh
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no network post porting

Address:Hyderabad, Andhra Pradesh, 500019

Ported from idea to airtel. Got confirmation porting-in to airtel will happen at 11:50. Idea got disconnected. But airtel is not activated leaving me with no mobile. This is both personal and office number. Being is night shift huge inconvenience. No way to contact customer care from alternative number as well. Fix this asap. Mobile number: [protected]. Alternative number: [protected]...
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G
Girish Chandra Dewangan
from Pithampur, Madhya Pradesh
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no online recharge done by any site including airtel site also.

I can't recharge my mobile number online for almost two months now. Every time i try to recharge it comes as either recharge unsuccessful or failed. However, i am able to recharge from retail outlet mobile shop. I had approached airtel express shop twice with the issue and lodged a complaint. I even had emailed to to airtel customer care but there wasn't any prompt action. I would like to know where should i approach again with the issue....
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S
SSWEB WORLD
from Hyderabad, Telangana
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refund of amount

Address:Hyderabad, Telangana, 500057

Hello sir,
Greetinfgs for the day
I imran khanr/o hyderabad registered mobile no [protected] made a airtel dth recharge of rs 1300./-, that dth connection is already disconnected but by mistake we made a recharge of rs.1300/-

Please help me in getting the refund of my money, as i have done recharge by mistake,

Thanks and regards.
Please call me on [protected]....
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A
Anand R Krishnan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product

Address:560017
Website:www.airtel.in

Airtel internet tv new connections are by default provided with faulty remotes!
Case in point - this is the 2nd time in the last 6 months that i have raised a complaint for faulty remote. This time around the customer care rep told me that the remote will have to be replaced and the charges will be rs.150.
On visiting the place to deliver the new remote, their person has charged me rs.500 - rs.150 as service charge (Can't understand...
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S
Srinath441
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international roaming issue 441

Address:500090

I have enabled international roaming facility 149plan i have not used this number to call anybody or received any call. Even i have not enabled the data as well. Today i got a message saying below can you give me what is this for

Usage alert: as per the last update, approx. International roaming usage on your airtel mobile [protected] is rs 5065. Usage breakup: voice-rs. 5065, data-rs. 0. To stop the services, sms no to [protected]br...
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V
Vivek Mapare
from Pune, Maharashtra
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invalid bill dues for 9172255507

Address:Pune, Maharashtra, 412105

Airtel Postpaid,

I have purchased Airtel Plan for 6 moths data connection with airtel hotpots in December 2017.
Airtel executive told me you are eligible for 6 months Data plan with 35 GB per month by paying cost of RS 3000 including 6 months rental and hotpots device.

Aitel called me in middle of rental period and told me to pay of RS. 450 which is the tax you have to pay, this was not told by Airtel...
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K
Kalyani M Achary
from Hyderabad, Telangana
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airtel online recharge twice

Address:Medak, Andhra Pradesh, 502319

Date of incident : 18/08/2018 please note that i have first recharged my airtel prepaid mobile [protected] with rs 99 for unlimited talktme. Amount got deducted from my sbi account (I used paytm). But i did not get a confirmation that the recharge has been successfully done and page was not geting loaded. I waited for 15 minutes. Then i tried again doing same recharge, it got successfully recharged and i got confirmation also for the same....
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S
Shamsjaved
from Udhampur, Jammu and Kashmir
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online store order placed but no information

Airtel online store is a fraud. Airtel has stoooed so low now to fraudulent activities and is cheating hundreds of innocent custimers in the name of online sales of mobile phones from different brands. Government should take note of it and the mobile phone companies whose handsets are displayed for sale by airtel online should also take legal actions against this fraud....
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S
salonishah24
from Kottayam, Kerala
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all lines are busy at the moment

Address:Chennai, Tamil Nadu, 600010

I am using airtel cellular phone service for last four years, but now a days when try to make a call i am hearing a sweet voice telling that "all the lines in this route are currently busy". I already given so many complaints about this issue in airtel but no response. According to the trai regulation (If am wrong kindly correct me) i don't think it is acceptable and i am ending up in wasting just trying....
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B
baronajay
from Nellore, Andhra Pradesh
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recharge amount not refunded

I had made a recharge of rs 349 through airtel mobile application using upi. The amount has been debited from my account and has been credited to airtel account. But the recharge package has not been added to my account. Please see details of my phone number and upi payment id below. Please see attached screenshot of transaction.

Name: ajay
Phone [protected]
Date of recharge : 01- aug - 2018
Upi transaction...
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M
mdineshtry
from Ariyalur, Tamil Nadu
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reactivate old number

Address:620006
Website:www.consumercomplaints.in/new_complaint

Dear airtel,

Please reactivate my sim card with number - [[protected]] which i took in year 2008. I did not use this number for more than a year as i was not in country. Now that i am back i would like to use the same number and the same sim. Kindly help me with activation. Thanks
Kindly reactivate it as i need to use this number urgently

I can be reached at [protected]@gmail.com...
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S
Shibani P Hegde
from Bengaluru, Karnataka
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no indoor network connectivity

Address:560078

I am a resident of bangalore. I stay in kumaraswamy layout but still there’s no connectivity inside my house. To work with internet, i need to step outside my house. I tried complaining five to six times. The solution i got was to wait and hope they will work on it and they also provided a network link to keep checking the network connectivity in my house which i can’t even open due to the poor network. To place this complaint, i had...
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N
Naresh Sahota
from Kalka, Himachal Pradesh
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recharge amount rs 99 not reflected in airtel contact no.9816578315

Address:173236

I recharged airtel no.[protected] for rs. 99 on[protected] through airtel
Website by debit card. The amount rs 99 was debited from my account but airtel no. [protected] was not recharged and the amount was not refunded till today. Your services are very very poor. Kindly refund rs.. 99 in to my account soon.

Naresh kumar sahota
Vpo chandi, distt. Solan
H. P. -173236
Contact no. [protected]...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
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multiple calls from airtel customer agent

Address:Hyderabad, Telangana, 500031

Hi team,

I've been getting multiple calls from airtel agents offering me many plans.
Even after ignoring them multiple times still im getting calls from the same. Please look into the concern. Almost getting 10 calls a day. I will be raising a petition if this is not stopped. On two of the below numbers getting the calls.

Thanks
Ph no [protected].[protected]
[protected]@gmail.com...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
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multiple calls from airtel agents

Address:Hyderabad, Telangana, 500031

Hi team,
I have been getting multiple calls from airtel customer agents regarding airtel offers and all. I've given them feedback stating not interested to take there offers or not interested in there packages. Please look into this. I don't want them calling me every day 10 times atleast. Please black the caller. I will put a petition if calls wont stop....
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