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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 707

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Address:Gurgaon, Haryana, 122010

Hi,

I am writing to bring to your attention a serious issue about internet access on my handsets and hotspot. Since day before yesterday my internet has stopped working. I stay in gurgaon, dlf phase 3 after reaching home it shows no internet access. Its pathetic that i cannot use any device. I have my office work, i wont able to book cabs because of your pathetic network. Till now it hasn't resolve. I port my number from vodafone...
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Rahulh
from Bengaluru, Karnataka
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call from airtel regarding mnp from idea.

Address:560021

Hi,
I got a call from a lady from airtel ([protected]) asking me to port my number to airtel. When my number is already on airtel from past 2 months. I usually get 3 to 6 calls a day for mnp from airtel. I asked the lady why are you calling so many times when my number is already on airtel. Then she started shouting and told shut your mouth and keep the phone. What a great reputation of airtel....
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Shwetha Prabhakar
from Bengaluru, Karnataka
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airtel dongle cancelled charged for not using internet

Address:560079

Hi, i had disconnected airtel dongle number [protected] on may 4th 2018 and got a written communication (Email attached) saying services will be disconnected. After that manager from airtel called and they told they will resolve the issue and provide 15 days free service and would not be charging any bill. They have not disconnected the dongle and have charged a monthly rental for june and they are asking me to pay a bill of 950+. First of...
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Malavika Balakrishnan
from Mumbai, Maharashtra
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sim not working suddenly

I have been using airtel since5 years. Yesterday morning by 10am my sim started showing no service. The sim was working at 8am and later it just started showing no service and i didn’t even take out the sim before that. I tried everything and then contacted the customer care. The person told me that my sim is active from their side and that i might have to get a duplicate sim from the airtel store. One of my friends had a similar problem...
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R
r.prasantkumar
from Gurgaon, Haryana
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undue billing and bill plan change without customer consent

Address:Gurgaon, Haryana, 122002

I have been using multiple airtel post paid mobile, land line, broadband dth for years together.
Since last 1 year from july 2017, my land line no [protected] bill plan keep on changing from 499 to 699 and now 899 without any consent from my end and bill keep on pilling up without any resolution despite my several request and call to airtel. Every time i am being harassed with bill payment and now it's completely disconnected due to...
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T
Tazim khan
from Dehra Dun, Uttarakhand
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I am complaining about your third class service

Address:110006

I am not able to send any sms from my no. [protected] still i have unlimited pack of rs 448 and i also have my main balance... And what the hell ur are doing i am trying to call the customer care from last five days but u reject my call again and again... Is u don't want ur customer stay with u ok i[censored] don't want that then i going to my all airtel no. To any other network and also convinced my all friends to left your network...
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V
Varun Sojitra
from Ahmedabad, Gujarat
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no proper communication in toll free number

Address:Gandhinagar, Gujarat, 382006

There is no proper communication of your toll free number of auto recorder sound.. Any amount is speaking either in words or in digit but not in proper way..
It is lyk you are doing this intentionally so that customer misguided.. Disgusting system..
Without taking proper feedback, you have auto recorder voice uploaded... So kindly clarify dth yearly pack.. I am not getting it properly through your toll free number.....
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V
vishal vishwasrao
from Mumbai, Maharashtra
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pathetic service from customer care

Address:Raigad, Maharashtra, 410218

No one is responding calls for long time, in last month dth connection got disconnected 3 trice which i was not able to use. My all money got wasted.
Now this is the 4th time that i m trying to complain and they are asking money for no reason product is under warranty. Customer care girl name is harshali. Without taking my complaint she has disconnected my call. Very pathetic and frustative service by airtel....
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Y
ypankaj765
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my number blocked by mistake

Address:Pune, Maharashtra

All services barred on my mobile number. Airtel NDNC Team saying you made a promotional call on[protected], 10:06 hrs but no call is made from my side on given date and time.

Kindly note i am using my number last 5 years and its been completely and strictly for personal use only. Please help me to resolve the issue and unblocking the number.

In any case my number hacked for any kind of commercial misuse. Airtel...
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P
pusker singh
from Mumbai, Maharashtra
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recharge is not successful but your money is deducted

Address:Raigarh, Chhattisgarh, 496001
Website:www.airtel.in/prepaid-recharge

I have recharged my 10:15am 03/08/2018 rs399 on my airtel number [protected] through idbi debit card it showed transcation failed but my money deducted and then i try once again at 10:21 once again and its done so total money deductected 798 but recharege amount 399 not refunded to me kindly refund me airtel with thanks !!...
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C
Chandreshs74
from Bengaluru, Karnataka
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no internet on airtel billing number still internet is charged

Address:Mumbai City, Maharashtra, 400069

There is no internet on my number [protected] & it is a billing number.
Airtel team is not in the position to provide why internet was enabled on this number, as there is no written nor any voice call to activate the internet on this number.
This number is running for 5 years without internet & now airtel has charged the internet abruptly on this number, it indicates that the aritel like to reduce the customer base for billing,...
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Subhadip Pramanik
from Kolkata, West Bengal
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name wrong

Address:743318
Website:www.airtelcustomercomplaint.in

Sir, my name is subhadip pramanik, and my airtel mob no. [protected], my complain is my airtel registration name is wrong here, my orginal name subhadip, not shubhadip, actually my frist aadhar name had to be wrong, but i re verified my aadhar name, and changed the name, i was to do upgraded covered 2g to4g sim (Airtel), but did not gone the same problems. Please help me sir......
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Ravindra Kamankar
from Belgaum, Karnataka
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7000 sms charged in 8 hours

Address:Vadodara, Gujarat, 390002

Sr no. 86907792
I have 02 postpaid mobile nos. Of airtel,
Both the handsets are used by me. On fateful day of 08th july 2018 around 12.15 pm, i lost my mobile having one of the sim. Request to block the sim was given around 12.40 pm. Subsequently i applied for new sim and new sim was operational by 10th july 2018 and sms service on it was started on 11th july 2018. It seems that i had mobile had tracking function on and alternate...
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chetan pachapur
from Bengaluru, Karnataka
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wrong amount billed for broadband services

Address:560092

When i got a new braodband connection from airtel in october 2017, i opted for 6+1 month plan according to which i had made payment for 6 month service in advance and the service was to be provided for 6+1 months (Total 7 months). But airtel authority updated my profile as monthly rental plan instead of the plan i opted for and has charged me rs. 2010 additionally as a due amount even though i have made my payments in advance. Because of...
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E
Er Gaurav Srivastava
from Lucknow, Uttar Pradesh
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4g internet speed issue

Address:Sonbhadra, Uttar Pradesh, 231219

I buy a new airtel number and activated 4g net pack, but from the first day till now i didn't get the 4g speed in my area. Infact 3g speed is also very bad. I checked on airtel speed that shows in this area ten 4g&3g towers are active, then why i can't get the speed properly. And if there is no service in my area then why the hell airtel store vender recharge 4g plan, they simply fool us. And worst part is when i keep on trying to connect...
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R
ramrajnath
from Delhi, Delhi
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overbilling and bad service

Address:New Delhi, Delhi, 110001

My airtel number is [protected]. I activated international pack for kenya for rs. 3999/- which included 3 gb. I was having bad experience, unable to utilize data and also unable to use calls due to bad signals.

Can somebody clarify, what this charges of rs. 3999/ for, if consumer unable to use the services. At the same time, during transition to dubai, some packs have been activated without asking customer and also additional...
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ShahGunjan
from Nagpur, Maharashtra
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false account suspension charges

Address:Pune, Maharashtra, 412307

Dear team,

Airtel dth is making false charges on my dth account since last three months.

1. I upgraded my base pack from 199 to 300 last month. But they charges 315 as base pack value was changed without any notification.

2. After my recharge of base pack, airtel dth charges me 15 inr. Customer care representative said, my account was suspended as i have used my balance and have not recharged...
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Abhinoy Chakma
from Gobardanga, West Bengal
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payment not received

Address:799104
Website:airtel.in

Prayer for reverse my amount of rs 10000/- in my airtel payment bank no-[protected]
Dear sir,
I am send money in your bhim apps that transaction amount 10000/- traction id [protected] and account no is[protected] date 07/08/2018 but the amount is not created in the bank account. Please verify this transaction and why the amount not credit please in form me....
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Nikhil Kubde
from Mumbai, Maharashtra
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isp network service issue

Address:441108
Website:www.airtel.in

My sim card not able to access network properly in my house, it frquently losst connection due to this m not able to access internet as well as not able to make calls properly.. I have registered complaints many times but still no one from network team has visited yet.. Kindly find the network complaint details below:-
Thank you for contacting airtel! Reference no. 87001635 has been registered on 09-aug-2018 19:50:10 for your airtel...
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Naman Nimbale
from Delhi, Delhi
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not reading simcard

Address:Visakhapatnam, Andhra Pradesh, 530005

I have switched to airtel from reliance in march, until now the sim card was working fine. But from the past few days my phone has stopped detecting the sim card. I thought it was a hardware issue and got it checked but it came out fine. After that i tried to place sim in another phone in that phone also the sim card wasn't detected. The sim was working fine till i have got unlimited 399 pack with some prior balance of 60 rs. And the sim...
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