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Last updated May 29, 2024
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Airtel reviews & complaints(54512)

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T
techguy_2024
May 29, 2024
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My airtel prepaid (karnataka) does not connect to bsnl landline numbers in kerala. Call just does not connect. This is happening for the past few months

Tried calling customer care multiple time, but to no avail. Customer care is pathetic and instead of creating a ticket, they just say someone will call back and address my issue. I have called customer care 5-6 times now, but no help. They are not able to talk properly as well and disconnects while having the conversation.

pls help here
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    G
    gaganmitruka
    from Hanumangarh, Rajasthan
    May 25, 2024
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    Not closing broadband connection

    I am trying to get my wifi connection[protected] closed as I will be shifting to other locations and after talking and wasting 1 hour of time they are not ready to close the connection....
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    Manikan3
    from Chennai, Tamil Nadu
    May 22, 2024
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    "You are not allowed to make phone calls to this number. " recorded message am receiving.

    Banking sms not receiving- bank side saying sms has been sent from their end.

    E-sim iphone. Airtel app and in person visit to store not helpful. Not sure which email address to contact further more. If possible help.
    Airtel customer support has been notified about the posted complaint.
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      Chandrashekar Srinivasa Murthy
      May 21, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      unresolved broadband internet issue since may 18, 2024

      Address:#6, 2nd Cross, Om Shivashakti Nagar, Chunchaghatta Main Road, Konanakunte Post Uttarahalli Hobli Bangalore South

      Hi there,

      My name is Chandra Shekar S., and I have been a loyal Airtel customer for the past 9 years for mobile services and 1 year for broadband services. I am writing to bring to your urgent attention an unresolved broadband internet issue that I have been facing since May 18, 2024.

      My details are as follows:
      - DSL Number: [protected]_wifi
      - Landline Number: [protected]
      - Account Number:...
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      S
      ShaluJhajra
      from GURUGRAM, Haryana
      May 19, 2024
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      airtel broadband (airtel black id - 10101013856664) closing of broad band and conversion of postpaid number to prepaid

      I have been using Airtel broadband (Airtel Black ID - [protected] )
      My internet is not working from last two days. It has been more than 24 hr issue has not been resolved. Even after calling customer care, three time I am not getting any possible resolution and my internet services do not get resumed. I want to close the account and have paid 586 Rs (Payment receipt number[protected] and order number[protected])...
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      Deeshith Jain P
      May 16, 2024
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      Not getting the 5G network coverage at my area.

      We are not getting the stable 5G network in our area. Yet a times, getting the 4G connection itself is a challenging.

      I am here complaining on company "Airtel" about the network disturbances. As per their commercial advertisement, they should be providing the good network coverage even in forest areas but unfortunately, their network is not even reaching till our apartment in Dasanpura, Bengaluru 562123....
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      Surya selvan
      May 15, 2024
      May 16, 2024
      This thread was updated on May 16, 2024
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      Need Wrong number recharge reversal

      Did recharge on wrong number, need it to reverse to valid number...
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      mahesh.nukarapu
      from machilipatnam, Andhra Pradesh
      May 10, 2024
      May 10, 2024
      This thread was updated on May 10, 2024
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      Address:No 16-486, Valanthapalem, Machilipatnam 521001

      Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

      Mahesh N
      Cell No [protected]
      Airtel customer support has been notified about the posted complaint.
      May 10, 2024
      Updated by mahesh.nukarapu       Wrongly posted vehicle No. Please treat vehicle no as AP16CS5688.

      Iam using airtel fastag for my four wheeler AP16CS5688 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

      Mahesh N
      Cell No [protected]
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        C
        CHAITANYA AVASARALA
        May 9, 2024
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        Unfair and fake International roaming bill

        All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me...
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        Rajnish12345
        May 8, 2024
        May 8, 2024
        This thread was updated on May 8, 2024
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        I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
        I talked with airtel, and cred both refuse to refund or transfer in my original number.
        Kindly help me to getting refund or recharge on my original number [protected].
        this happened because that number was saved in my mobile by same name
        Airtel customer support has been notified about the posted complaint.
        May 08, 2024
        Updated by Rajnish12345         Transction id of recharge is :- PU014129WX85QXUJ6410
        order id :- YX2456XD8L4R
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          P
          pudrrr
          May 2, 2024
          May 7, 2024
          This thread was updated on May 7, 2024
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          Unable to receive SMS since over a month

          Address:GOA

          Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply...
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          hapiedreams
          May 2, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Airtel DTH fraud

          Address:Airtel.com

          2023 April i brought Airtel black plan with broadband and DTH.
          Today may 1st just one year completed and the dth set of box make a problem .
          I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...
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          Panoti
          from Bolpur, West Bengal
          Apr 22, 2024
          Apr 22, 2024
          This thread was updated on Apr 22, 2024
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          Address:MOHIDAPUR, Binuria, Bolpur, birbhum, west Bengal, India, 731236.

          Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
          People living in nearby houses will have to suffer a lot,
          The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
          If you don't stop working immediately, you will face many problems.

          We have attached the receipt copy of the application to this complaint.
          +8 photos
          Airtel customer support has been notified about the posted complaint.
          Apr 22, 2024
          Updated by Panoti           Respected sir / madam,

          Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
          People living in nearby houses will have to suffer a lot,
          The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
          If you don't stop working immediately, you will face many problems.

          We have attached the receipt copy of the application to this complaint.
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            S
            Siva baskaran
            from Chennai, Tamil Nadu
            Apr 20, 2024
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            Address:Near me
            Website:www.airtel.com

            Daily data pack is reducing while using 5G. once daily data pack is get resolved overed . 5G is not working, I'm recharged with 5G plan so, kindly consider my issue and try to fix it. Thankyou
            Airtel customer support has been notified about the posted complaint.
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              S
              siva900
              Apr 20, 2024
              Apr 20, 2024
              This thread was updated on Apr 20, 2024
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              Unsolicited Internet bill

              I have been an Airtel Internet customer since 2022. I have been paying my bills in advance on a six monthly basis. In August 2023 I paid my six monthly advance payment to last until February 2024. In September 2023 Internet stopped working. I file d a complaint. They said it will be back on but did not happen. In October 2023 I called Airtel and spoke to them. Still no solution. In December 2023 I filed a complaint again and asked them to...
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              Maddy9127
              Apr 17, 2024
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              Address:#837, GALI NO. 7 Kailash Nagar, Near Kahlon Farm NAYAGAON

              I am lodging a complaint against Airtel regarding their poor service and failure to address my ongoing connectivity issues despite multiple complaints and escalations. I have paid an advance amount of 3300/- for the Airtel Xtreme Fiber service, which is not being provided as promised. Engineers have visited but the problem persists, causing significant inconvenience. Contact details were shared as requested, but no response has been received. I demand a swift resolution to my connectivity issues, a full refund of the advance payment of 3300/-, and appropriate compensation for the inconvenience caused.
              Airtel customer support has been notified about the posted complaint.
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                R
                RaghavGoyal
                Apr 15, 2024
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                Website:www.airtel.in

                I've a broadband connection from Airtel.
                The internet is not working for last 5 days now and intermittently working before that.

                I've raised complaint for the same and tried to follow up on the same. Neither the issue is resolved nor my queries are being answered to the satisfaction. The customer care department is not giving any response, nor are they providing the contact details of the technical staff.

                Due to internet not working, I'm facing multiple issues, like my work and home office is hampered. I want a justified compensation for the trouble caused and immediate restoration of the internet service.
                Airtel customer support has been notified about the posted complaint.
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                  M
                  mydear
                  Apr 10, 2024
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                  Airtel xtreamfiber 04416494180 cancellation refund

                  Airtel fiber: [protected]
                  connection deactivated: 22/11/2023
                  amount to be refund: Rs. 957.36

                  till date did not receive my refund amount after disconnecting my airtel fiber...
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                  Zainnnn
                  from Chandrapur, Maharashtra
                  Apr 8, 2024
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                  Mobile data not renewing

                  Address:Binba gate chandrapur maharashtra

                  I would like you to inform that my airtel internet data is not renewing from past 3 days and i have to do add ons for using my internet i hope you will take fast actions regarding this...
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                  Mounica Yalamanchili
                  Apr 7, 2024
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                  Im not able to make calls despite having Talktime

                  My data pack expired on 4th April and as I want to limit my data usage I opted for Talktime and recharged my mobile with ₹10/- giving me a Talktime validity of ₹7/- . But when I tried calling, my call doesn’t go through despite having balance....
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