Airtel — Balance Deduction and double data | |||
I have purchase mobile on 28/06/15 that is Samsung a7 i got airtel offer double data pack, offer is till june-2015, i recharge rs255 on 30/06/2015 but the data is not get double when i speak to customer care he told that offer is not applicable for me, offer is expired. another thing is my data was 200mb i was using viber when i complete using viber my balance got deducted around 65rs but internet balance was 6mb remaining when i have internet balance still it deducted from main balance, i speak to customer care he is telling that my internet pack got over so it got deducted from main balance.my mobile no is [protected] Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 04 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd