[Resolved] Airtel — Caf no hy[protected] no and account no.[protected] for deactivation and refund - refund not done from past 6 months by airtel | |||
CAF NO HY[protected] NO AND ACCOUNT NO.[protected] FOR DEACTIVATION AND REFUND. After 6 months also airtel has not refunded my money 6500/- and cheated me by transferring money in to wrong account which was not at all provided by me. Every month they keep promising me resolution and its now 6 months that they have not refunded my money though i have provided documents requested from them again and again. I paid cash to Airtel.in 6500/- for a new connection but due to technical issue i have to cancel the connection and applied for refund. The executive who was working on this issue has not responded to me for a month and i raised a issue in appellate.[protected]@in.airtel.com and came to know that my money was refunded in account no - [protected] citi bank which was a fraud done by airtel or its executive by transferring money in there personal account or wrong account. I raised request that its not my account and to provide any proof that i have given the above account details which they failed and request for my personal account statement and cancelled cheque which i provided very next day. Now its 6 months and airtel south team which is one pathetic team keep mail me that refund is already done again i have to submit all document and again the same story and from 6 months this people are playing games with me and not refunding my money to me. I raised compliant in my consumer sites and this people keep promising to pay and then again the same story starts. People be careful to pay airtel for any connection you are applying. Thanks Kailash Agarwal [protected] Was this information helpful? | |||
Nov 24, 2017 Complaint marked as Resolved Airtel has solve my issued after 6 months but yes they have solved it
Thanks
Nk Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
you company should hire some sensible and well versed customer service executive who can understand and solve the problem. Yesterday i got mail from your company.
As per our telephonic conversation on your mobile number [protected], please be informed that check your complaint against refund was attended to and amount of Rss.6174 refunded to your from our end. So, we request you to please check the bellow mentioned details and coordinate with your bank.
· SENDER_IFSC:- HDFC0000240
· SENDER_NAME:- BHARTIAIRTELLIMITE
· SENDER_ACC_NO:- [protected]
· BENE_IFSC:- KARB0000320
· BENE_NAME:- KailashAgarwal
· BENE_ACC_NO:- [protected]
· HOST_REF_NO:- 4440U[protected]
· Amount:- 6174
When i am crying again and again that BENE_ACC_NO:- [protected] does not belong to me as the same was not shared by me but again and again the same reply is being given that amount sent in wrong account please check the account when account does not belong to me how do i check the details in my bank.
One more scam previous the said they have transferred the amount in
BENE_ACC_NO:- [protected] and now
BENE_ACC_NO:- [protected] so 6001, 6000 so how many more account details which be shared with me to
100% failed customer support and failed company policies by Airtel. i will never go with airtel in my life time and neve will allow my near one to use it .
Kailash
[protected]
As per our telephonic conversation on your mobile number [protected], please be informed that check your complaint against refund was attended to and amount of Rss.6174 refunded to your from our end. So, we request you to please check the bellow mentioned details and coordinate with your bank.
· SENDER_IFSC:- HDFC0000240
· SENDER_NAME:- BHARTIAIRTELLIMITE
· SENDER_ACC_NO:- [protected]
· BENE_IFSC:- KARB0000320
· BENE_NAME:- KailashAgarwal
· BENE_ACC_NO:- [protected]
· HOST_REF_NO:- 4440U[protected]
· Amount:- 6174
When i am crying again and again that BENE_ACC_NO:- [protected] does not belong to me as the same was not shared by me but again and again the same reply is being given that amount sent in wrong account please check the account when account does not belong to me how do i check the details in my bank.
One more scam previous the said they have transferred the amount in
BENE_ACC_NO:- [protected] and now
BENE_ACC_NO:- [protected] so 6001, 6000 so how many more account details which be shared with me to
100% failed customer support and failed company policies by Airtel. i will never go with airtel in my life time and neve will allow my near one to use it .
Kailash
[protected]
hi, im the retailer of ivr ovt ltd shop . i want to know my activation no. of this caf no. D[protected]
my retailer lapu no. is [protected]
my retailer lapu no. is [protected]
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This is with reference to your post dated 13 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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