Airtel — device claim service request # 2420518

Address:	143001
Website:	AIRTEL SECURE

Date of incident: 6.10.2017
Client number: [protected]
Accident: it was friday morning around 10 am, handset was placed at the slab and was at charging. When i tried to unplugg the phone charger, the accident took place. Charging adaptor was in the socket and was jammed, i tried to unplugged the apple iphone 7 adaptor from socket, as soon i unlplugged the adatpor, phone accidently fell down towards the floor on the marble brick. When i picked the phone, i saw that screen is damanged.

Resolution: kindly repair the phone as everyone knows that insurance is purchased for the mishappenings in future.