[Resolved] Airtel — Didn't get charged for the received Offer

Arundrip

from Chennai, Tamil Nadu

Address:

600005

I was offered for 1GB at ₹96 on 11/08/16 through message to my number [protected] and at evening I recharged through PAYTM.com but was recharged for only for 500 MB instead of 1GB. I met the same problem with AIRCEL but after complaining it here, within three days I got the balance data. I need the problem to be solved very soon. I need a payback or to be recharged with the balance data.

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Aug 21, 2016

Complaint marked as Resolved

Thanks for the website which helped me to get my data back.I was phoned by the customer care after a day of complaining. He told me to dial a number.After dialing it, a message showing that I have 643 MB (the remaining data) appeared.So once again thank to this website and the airtel company.

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

Sanu Tinwala

from Surat, Gujarat

This issue is usually from Paytm and not from mobile operator. Paytm does such tricky things very frequently. Complain to Paytm and reach them on twitter. Hope you will get your problem resolved. I also faced the same problem and paytm refunded me back.

Arundrip's [Complaint's author] reply, Aug 21, 2016

A Great thanks for the information.The Airtel customer care called me and the problem is resolved.Next time If it happens again I would definitely do as you said. Once again Thanks.