[Resolved] Airtel — Fake special offer told for porting in airtel

sanketgour

from Pune, Maharashtra

Address:

410209

My name is Sanket Gour, i have port my number from vodafone postpaid to Airtel.!! At the time of porting airtel executive told me, i will receive special offer "500MB 3G data" Free for six moth and after activate the sim they told me wait 2-3 days you will receive the data.!! But now 1 week completed but not received any data and when try to contact with that executive, she's only give fake response. Now i am fade up..!! I think Its my big mistake i have ported in airtel!! No one solve my problem, customer care told to contact executive who give me sim and executive told me contact customer care.
Incident: Airtel mini store Andheri.
Executive Name: Shruti
Contact no: [protected]
If now also my problem solved definitely i will take Strict action Against AIRTEL!!!

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Sep 6, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by sanketgour Executive Name: Shidhi

Verified Support

Sep 01, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Sep 01, 2016

Updated by sanketgour Yes, you are shared details, and i have do all steps which you have mentioned but still its showing 2G internet.

And when check using *121# its showing 3G/4G service not active on your airtel mobile.

Now really i am tired from doing this things. If now also my problem not solved i will agin port number in another network.

Verified Support

Sep 06, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 6 September 2016.
Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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