Airtel — Fraudulent billing of telephone no [protected]: dr (Brig) mk dewan

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

Airtel bill for the month of Oct 15 of my Landline [protected] is Rs 1638 which normally is Rs 625. This includes a fraudulent amount of Rs 1129 as use of Broadband which was never used. This is a case of Fraud committed by Airtel on me as a revenge of various complaints I have made to higher authorities. I will give the reasons for the same as under.
(a) I have not used Airtel Broadband for the last over 2 years for low speed. I opted for BSNL Telephone Np 2430006 since then & have never used Airtel Broadband & have still been paying the bill to keep my identity of land line No since it is in vide circulation in my known friend, acquaintances & business contacts.
(b) My BSNL No is providing me internet 24 hrs. & giving me the best speed at a reasonable cost.
(c) I have no reason to use Airtel Broadband on 15 & 16 Oct since my BSNL connection is working. A log of 15 & 16 Oct 15 of BSNL shows that BSNL Internet was used during the period Airtel has billed me. How two internet connections can work at the same time on one computer?
(d) On 15 Oct, on a complaint that my Airtel Land line had cracking noise, Airtel Mechanic Lalit came & attended the fault. My Modem of Airtel Broadband was switched on by him without my knowledge. I could not notice it since the modem was kept away & was not ordinarily visible to anybody. However I did not change the connection from BSNL to Airtel on my computer without which the Airtel Internet will not get connected to my Computer. I noticed the tempering of Modem on 16 Oct & switched it off.
(e) I have therefore a reason to believe that Lalit intentionally switched on the modem so that a fraudulent billing could be made against my connection for internet use by Airtel. I have the reason to belief that Airtel wants to harass me for a number of complaint against Airtel made by me to TRAI.
(f) It is amazing that Airtel has billed me for the accused downloading for two days of a figure which is normally my entire month`s use.
(g) The reason of my stopping the use of Airtel Internet was extremely low speed of 2 to 4 Khz. With that kind of low speed how could such a huge download could be made in these many hours, as shown by Airtel. Is it not indicative of a fraud?
(h) My internet connection of Airtel was applicable between 2000 hrs. to 0800 hrs., The record of no of years before I stopped using Airtel Internet will show that I never used the Airtel Internet between 0800 hrs. to 2000 hrs. Does Airtel considers me crazy that I will use the Airtel Internet in the hours indicated by Airtel?

I will request you to take Airtel to task for harassing a senior citizen & and a respectable retired Officer of Indian Army. Airtel mbe directed to correct the bill so that I can pay the bill by due date.

Regards

Dr (Brig) MK Dewan
Cell No :[protected]
[protected]@hotmail.com