[Resolved]  Airtel — Fraudulent transaction done on state bank and citi credit card

Address:	Srikakulam, Andhra Pradesh, 532001
Website:	airtel money

Dear team,

My citi bank credit card ([protected]), citi debit card ([protected]) and state bank card ([protected])

Yesterday i got a call from [protected], stating that my state bank and citi bank cards were hacked and i was one among the 1 lakh cards being hacked recently and i would get new card replacing old one they have asked for the card number. later, suddenly got messages from citi bank and state bank regarding otp's and other was surprisingly received debited messages of o4 transactions 5000rs each on 08 and 09 nov 2016 and transaction done at airtel money.

Eg: 04 transactions of rs.5000 in airtel money (02 transactions each on state bank and citi bank cards).

Later, i tried to call that number, which was switched off, then i came to know that it was a fake call, the same has been confirmed by citi and state customer care and they blocked my cards. then i filed a compliant regarding the same with citi bank complaint (8643). even bank customer care told to complaint the same to airtel money.

Kindly register this complaint, and please take necessary action to get back my money. awaiting for your positive reply.

Thanks & regards,
Santosh kumar a
+91-[protected]