Airtel — imposing of plans while porting | |||
Last wednesday i visited your show room office in kamarajar road, peelamedu, coimbatore request of poring my mobile number from aircel. The staff in that show room throw me a card and asked me to select one o f the plans starts from rs.229/- to rs.440/-. I asked her that mnp cost is only rs.50/- to be charged according to trai and the plans are our freedom of choice and elderly people with basic phones doesn't need internet such as you try to impose on us. The staff refused to service with the regulatory norms and told me to contact the customer care. I contacted the customer care and the associate also told me that only we should oblige to their condition which is against the law. I think it is a planned loot from common people because you are acting against law. You are taking money from the people who are not using the services provided by you and punishing them for acquiring your connectivity. So take immediate action to stop this organized loot or else we have none other choice to legally contest on this matter. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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