[Resolved]  Airtel — Internet connection be disconnected and the money be refunded

Address:Kolkata, West Bengal

Sir, This is to inform you that a few days earlier I had taken a 4G Internet connection from Airtel but to my disappointment it is highly unreliable and keeps getting disconnected, even the network is not available most of the times. I have been using airtel mobile connection since 2001 and it had been very reliable. Trusting its services I took Airtel Internet Connection and was disappointed.I had switched my previous Tata Photon Plus Internet connection in favour of yours even though it had such good network that I could avail its services even at remote villages. But this connection is not even available at Kolkata, I don't even want to know what will happen in villages, the network is so bad. Therefore it is my utmost request to you that the connection be disconnected and my money refunded.My contact no. is [protected] and my email id is lic.debi.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Airtel used to be so good. Now it has network worse than tata photon. I was shocked!!!
Dear Ms. Banerjee,

This is with reference to your post dated 01 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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