[Resolved]  Airtel — Internet issues and customer service

Address:Mumbai City, Maharashtra, 400067
Website:Airtel provider

I donot know if submitting my complaint will be noticed by anyone but yet I am hoping of some help. I have been facing issues with the internet since almost 4 days and so is my friend . We travel from Mira road till malad west and we have had issues in these 4 days of no signal for the internet for which I managed to call up the customer service the advisor had no manners and infact was asking me to perform settings which I did before hand, when I asked for a manager he kept me on hold for 10 minutes without even asking me or apologizing for the long hold and he put me through to a manager who himself was rude and infact suggested I could take my phone to the gallery when I tested the Sim in a galaxy note 3 a htc desire 310 as well as Nokia 1020 and has the same issues but he didn't care. I am expecting some help for this to be fixed along with a compensation on both my numbers as well as some action taken against the advisor and the manager who took the call as on 25th of August, 2016 @ 8 pm for my mobile [protected] & [protected] Ref.no.is CGPSC[protected] because they've sent messages claiming they have resolved the query when i have had nothing but problems with the internet
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Sep 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 21, 2016
Abraham Jones's response
receiving unnecessry messages
Verified Support
Aug 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I got a mail stating that ""You have been selected 700, 000GBP in 2016 shello company UK send ur name age sex adds mobile no Reply to [protected]@shell petroleum.net"".
Request to give a n authorized information to me whether true and if it is false take necessary steps to protect your name in the commercial aspects
My landline is not working properly .calls are coming on it but when I receive it they are disconnected. There is no dial tone.
Broadband connection is dropping a lot.
Kindly send my ebill password to number: [protected]. This is for data card and I can't even SMS to 121. Improve your services

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