[Resolved] Airtel — Internet issues and customer service | |||||
I donot know if submitting my complaint will be noticed by anyone but yet I am hoping of some help. I have been facing issues with the internet since almost 4 days and so is my friend . We travel from Mira road till malad west and we have had issues in these 4 days of no signal for the internet for which I managed to call up the customer service the advisor had no manners and infact was asking me to perform settings which I did before hand, when I asked for a manager he kept me on hold for 10 minutes without even asking me or apologizing for the long hold and he put me through to a manager who himself was rude and infact suggested I could take my phone to the gallery when I tested the Sim in a galaxy note 3 a htc desire 310 as well as Nokia 1020 and has the same issues but he didn't care. I am expecting some help for this to be fixed along with a compensation on both my numbers as well as some action taken against the advisor and the manager who took the call as on 25th of August, 2016 @ 8 pm for my mobile [protected] & [protected] Ref.no.is CGPSC[protected] because they've sent messages claiming they have resolved the query when i have had nothing but problems with the internet Was this information helpful? | |||||
Sep 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Aug 21, 2016 Abraham Jones's response receiving unnecessry messages
Verified Support Aug 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
3 Comments | |||||
Comments
My landline is not working properly .calls are coming on it but when I receive it they are disconnected. There is no dial tone.
Broadband connection is dropping a lot.
Broadband connection is dropping a lot.
Kindly send my ebill password to number: [protected]. This is for data card and I can't even SMS to 121. Improve your services
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Request to give a n authorized information to me whether true and if it is false take necessary steps to protect your name in the commercial aspects