[Resolved]  Airtel — mnp from bsnl to airtel [protected]

Address:Madurai, Tamil Nadu, 625010
Website:[email protected]

I have given mnp from bsnl prepaid to airtel prepaid for mobile no.[protected] with upc. Code. Bt144861 on 09.03.2018 with aaadhar card & finger print to your local airtel channel partner, bye pass road, madurai on 09.03.2018. They have given airtel prepaid sim. No.[protected][protected]u and they says it will be acitivated with in 10 working days. Existing service provider bsnl has disconnected my service on 14.03.2018 and i have inserted the airtel sim. No.[protected][protected]u and not activated and i visited airtel store, km plaza, bye pass road, madurai - 625010 on 17.03.2018 and they are not ready tell the valid reason and they have insisting me to go for airtel postpaid service and postpaid will be activated within 7 days and i agreed for postpaid connection with 299 plan and again i have given upc code with aadhar & finger print and they have given airtel postpaid sim. No.[protected][protected]u and address verification already completed on 20.03.2018. Still, my mobile no.[protected] with postpaid sim no.[protected][protected]u not yet activated. My upc code is valid up to 24.03.2018.
I have linked my mobile [protected] for netbanking, iol gas booking & online shopping. All the otp numbers are linked to this mobile number. Past 15 days am not able to anything without this mobile number.
Today morning i have visited to airtel outlet. Still, they are not telling when this activation is going to happen.
Kindly resolve the issue and arrange to activate my mobile no. [protected] immediately without further delay
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Apr 9, 2018
Complaint marked as Resolved 
SIM activated on 06.04.2018 after long follow up through customer care & [email protected].
Airtel customer support has been notified about the posted complaint.
Mar 30, 2018
Updated by kumaresank
I have sent lot of mails to [protected]@in.airtel.com and calling customer care twice a day. There is no proper response from Airtel. Kindly resolve and activate my mobile number immediately.
Mar 31, 2018
Updated by kumaresank
Airtel Customer care service specialist called yesterday 11:39 AM . They request to provide SIM No & Alternative contact numbers & Local Airtel store address by mail. I have provided SIM No & alternative contact numbers & Airtel local store details. They agreed to resolve the issue within 48 hours. Sill, the complaint is kept open.
Apr 03, 2018
Updated by kumaresank
Airtel customer care person called on 02.04.2018 morning through my alternate mobile number. They agreed to resolve the issue within 72 hours. Still, the complaint is open.
Apr 09, 2018
Updated by kumaresank
Airtel SIM activated on 06.04.2018. Please close the complaint.
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