[Resolved] Airtel — Mobile portability not done disconnected my no | |||||
I am gopi manjunath my no is [protected] i have requested a mobile portability online seeing the fake advertisement telling fastest network and open network on last month july and i got an call with the representative telling the plan which i am using with vodafone will be provided and he collected all id proof and information required and after two days after login the file he said the plan details which is more controversy to my current plan and i told to not port. After one month later i got call from airtel representative again and promised for same plan i am using in the vodafone will be given on airtel and collected the port no. Within 3 days without intimation vodafone is disconnected and while inserting the airtel sim there were no out going, incoming, sms and data, i called customer more than 30 times they say give time to resolve the issue for past 5 days. From past 5 days i stuck like anything no fund transfer, tickets, login all lacked due sms sent to my no is not received due to network issue. Kindly take action and provide me service or revert back to vodafone Was this information helpful? | |||||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Airtel Customer Care's response Dear Mr. Manjunath, This is with reference to your post, dated 24 August 2016 . We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 29, 2016 Airtel Customer Care's response Dear Mr. Manjunath, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Mr. Manjunath, This is with reference to your post, dated 24 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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