Airtel — need refund of inr 11974.00

Address:

New Delhi, Delhi, 110030

Hi

This is regarding wrong transaction happened on 31st Dec 2017 for Airtel of INR 11974.00 .There is wrong payment of INR11974.00 is done from my account while doing payment for my Airtel No[protected] instead of INR 1197 INR 11974.00 got deducted .

Please refund my amount to my account.

As per customer service they are saying the will provide refund by 15th January 2018 but still yet I have not received the refund . Bank statement of this month attached for your reference .

Please provide my refund its already 22 days now .

SRH82408528

Airtel no on which payment was done [protected]

Account BIL*[protected]

Thanks and regards,

Kanika Singh

My Contact no-[protected], [protected]

MY Account no[protected]ICICI)