[Resolved]  Airtel — Network issues from last 1 year

Address:New Delhi, Delhi, 110021

I am using airtel from last 8 years and being a valued customer atleast I should get relavant support from the airtel team of technicians. Everytime I called regarding the network issue they just advised to wait for some time and now it is 1 year I am still waiting for the solutions. I am unable to make calls properly or listen to the person on the other side. This is really frustrating .
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Oct 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Sep 25, 2016
Updated by Dibyayan Paul
I am not asking for 3g or internet service but atleast I should be able to make calls properly and several times I am told that people are trying to call me but due to poor network calls are not reaching me. I stay in a well develoved place in delhi known as Moti Bagh but I feel Like I am.residing in some rural area even those areas have better networks.
Verified Support
Sep 27, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 September 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Nov 04, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

This network sucks in Pune too .
I stay in Lane No 7 Koregaon Park in Pune and I have never seen more than a single bar of network since I moved to Airtel a few months back . Really missing Vodafone .
Forget getting any Internet . Forget 4 G, even 2 G doesn't work .
And these stupid agents persuaded me to take an unlimited postpaid pack of 2000 per month with 7 gB data. What's the point if I can't make calls or use the data due to lack of network coverage.

I miss the little puppy of Vodafone . Why did I even switch? :-(

I'm gonna switch back to Vodafone or maybe reliance jio but AIRTEL ... Never ever ever ever again ... And I will ensure I tell all the people I know, friends, family, relatives, shopkeepers, security guards and the neighbourhood grocery store guy and anyone and everyone I meet ...Never use Airtel . It's a scam .

Same advice goes to you my friend, change your service provider.

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