Airtel — NO NETWORK AT ALL KINDLY SHUT DOWN AIRTEL

Address:Shimla, Himachal Pradesh

HI I AM TOTALLY DISSATISFIED WITH YOUR SERVIES IN SHIMLA. I WAS VODAFONE USER FOR 5 YRS AND NEVER HAD ANY NETWORK ISSUES IN ANY OF THE STATES.ONE OF MY FRIEND ADVISED ME TO SWITCH TO AIRTEL AND YOU WILL HAVE BETTER NETWORK EXPERIENCE IN HIMACHAL. I PORTED MY NUMBER FROM VODAFONE TO AIRTEL TO AVOID ANY KIND OF NETWORK ISSUES. BUT AS I REACHED HERE, MY 3G IS NOT WORKING IT WORKS ONLY IN THE MAIN AREAS OF SHIMLA LIKE AREA NEAR MALL ROAD. I WENT TO YOUR AIRTEL OFFICE TO DISCUSS THIS ISSUES BUT THEY RELPIED THAT WE ARE TESTING 4G NETWORK HERE, IF YOU ARE TESTING YOUR 4G SERVICED THAT DOES NOT MEAN THAT YOU WILL HAMPER AND HARRESS YOUR CUSTOMERS WHO ARE USING 3G, I AM NOT GETTING ANY NETWORK AT MY PLACE VIJAY NAGER SHIMLA AND NO 3G SERVICES IN PANTHAGHATI SHIMLA. YOUR STORE REPRESENTATIVE HAD PROMISED THAT YOUR TECHNICAL DEPTARTMENT WILL CALL AND VISIT YOU BUT ITS BEEN MORE THAN A WEEK I HAD NOT RECEIVED ANY CALL NIETHER ANY BODY VISITED. IF YOU CANNOT GIVE PROPER NETWORK COVERAGE THEN KINDLY SHUT DOWN AIRTEL SERVIES IN HIMACHAL.
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Dear Mr. Parasher,

This is with reference to your post dated 6 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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