[Resolved] Airtel — No network coverage and tower needed | |||||
Hi team, I would like to appreciate your initiative on being transparent with customers. This is the only way you can sort all issues and be on top among other providers. Recently, you have announced project leap to let customers be part of your solution which is a positive move and i would like to bring to your notice that we have very poor coverage in our area. Airtel tower is located at karumbur village, ambur, tamilnadu -653811. Which is 2km away from ramapuram village. But, we have zero coverage and so many people from our village have converted to other providers in the recent times. All have negative feedback/opinion about airtel. Though, i am a vodafone customer, i advised people, airtel is now coming up with new ideas to overcome issues with network and i am impressed with airtel service in urban/city area. If you can sort network coverage issue in our village, it would be very helpful for many o[censored]s and i would like to switch my provider from vodafone to airtel incase i get 4g/3g signal without disruption in my village.In addtion, i will encourage others as well to switch back to airtel network. You can also check network status of ramapuram village by your app. Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 24 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54503
Pending
0
Resolved
21958
View all 54503 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment