Airtel — non activation of free 3G data provided with the new handset in spite of constant reminders | |||
Sir/Madam, I am having a postpaid airtel connection- [protected] which is on the name of Mrs. Sushma Malhotra. I had bought a new handset- Sony Xperia C on 5th June 2014 and its IMEI No is [protected]. There is free 1GB data of Airtel with this handset for two consecutive months but I am sorry to say that in spite of repeated requests and reminders at airtel customer care, the data for the 1st month has not been activated till now (6 days from putting the Airtel sim in my new handset). I even visited the airtel office at Kingsway Kamp, Delhi but they refused to help me and told me to again contact customer care(which I had already done a dozen of times but it was all in vain). I request you to please take the matter into consideration on top priority and get my 3G data activated immediately. Thank you Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Malhotra,
This is with reference to your post dated 11 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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This is with reference to your post dated 11 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 11 Jun. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33