[Resolved]  Airtel — Non providing of 1gb internet 3g free per month on number porting from reliance

Address:500080

I had a postpaid connection with reliance.
Executives from airtel, repeatedly called me and informed me, that airtel had great offers if we number port from reliance to airtel. They tempted me by offering 1gb data free every month for 6months. I agreed and ported to airtel.
To my utter shock, airtel did not give me internet connection, free one gb. On contacting the executive charan, he casually informed me that his job is over and we got to contact customer care only.
On contacting customer care, they casually informed me no such offer exists for us. Asked us to contact the executives.
My number is [protected]. I feel cheated. Please help me to get justice.
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Sep 17, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Airtel Customer Care's response
Dear Mr. Nadar,

This is with reference to your post dated 8 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

We have purchased a new sim a week before in coimbatore at airtel office, Lakshmi mills. Due to non registration, again we have been issued a new sim even after repeated contacts after one week. still we are not yet enjoyed the same. We very much sorry for your service. ref sim.[protected]U
Sir,
I recharged Power Rs.24/- on 29.06.16. After recharge Power, your company sometimes has deducted extra amount of Airtel to Airtel and Airtel to others Today Airtel has deducted 90 paise from Airtel to Airtel talking (1 Min. 23 Sec.) after recharging Power of Rs. 24/- on 01.08.16.
In this context, I have to think whether I shall in Airtel.
Sir please provide the name and address of this airtel no [protected] as soon as possible.. Cos it trouble my relation with my husband ..Thank you
AC [protected] I updated my account statement in www.airtel.in/onlinerefund on 25th July ticket no AOR04ada9 ..but till now there is no response ..this is not correct way .there is no portability why did they take my money. U people are cheating the coustmers

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