[Resolved] Airtel — Offer promised by airtel during port in not provided | |||
My Mobile number [protected] ported from Tata Docomo to Airtel. when i approached Airtel Store they confirmed Initial offers for Ported customers as call from Airtel to Airtel will be charged 10 paise per minute and from Airtel to other network will be charged as 30 Paise per minute. As my number should be ported out be 16.8.2016 because of mismatch in SIM card provided to me with their records Airtel activated my sim by 19.8.2016 only. When i asked nodal team Miss.Ezhil confirmed me that since i suffered for 3 days without number she told she will check with store manager for providing me compensation but after that she didn't called me even. Today i called nodal team again Miss.Fathima answered that there will not be any compensation. But i said why Miss.Ezhil didnt called back and inform me she is simply saying IM EXTREMELY SORRY. Now two of the Airtel teams has cheated me in two days 1. First from store they promised to provide Rate cutter for 90days from the date of activation that didnt happened. 2.For the Suffer without my number 16.8.2016 to 19.8.2016 Miss.Ezhil told that they can provide some compensation she didn't even called me back again Why the Airtel people simply cheating people starting from Store to Nodal office always providing false information ?? At least can i get the correct answer now!!! Was this information helpful? | |||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 August 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 August 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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hey rascal come to bsnl the best network.airtel are fraudsters
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