[Resolved]  Airtel — Pending Activation for mobile [protected]

Address:

Bangalore, Karnataka

Hi,

I was impressed about the offers and the 4G services given by Airtel, opted for portability from Vodafone, the porting requested was accepted and my old number was disconnected on 3rd Sept 2015, I inserted the Airtel 4g sim card given to me but it did not get activated. I called up customer care and they told that this sim card is not registered in my name, then i got the sim card changed on 4th Sept 2015 and completed the tele-verification around 10.30 am. After this they said that the number will be activated within "30 minutes". But after repeatedly calling to your customer care, I did not get satisfactory reply from anyone. They were vaguely replying saying "some technical issue" which will be resolved within "4 hours", I have called some 20-30 times to your customer care but in vain. Even today i had called customer care and complaints centre, I have been getting the same response saying this will be resolved by end of today. I am really surprised by this, as I have moved from other network expecting got better service from Airtel. But I am really disappointed the way things have been going through, as its been 4 days, it has not been activated till now. I being a Chartered Accountant will be receiving many calls from my clients which I have not been able to receive nor call anyone in these days.

I am frustrated and suffered a lot because of this and I hope this issue will be resolved at the earliest.

Hope the biggest network provider will not make the new customer unhappy and suffer more.

Prashanth S