[Resolved]  Airtel — Plan change without intimation.

Address:Vadodara, Gujarat, 390010

Dear sir/ madam,
This is to bring to your notice, that i had a postpaid airtel number : [protected] which i had taken with corporate plan 199 with unlimited 2g net. However without any intimation or permission, the plan was changed to 99, with limit on internet. This clearly is case of misinformation and fraudulent intention. My bill came rs.1959.6, when normal bill used to be around rs. 500-600. The excess bill came due to the sudden change in plan. Due to this i had to port my number to reliance communications. I have paid the excess bill and now decided to lodge complain about poor service, i have very little hope of resolution of my complaint. I expect you to take into consideration about my greviences and provide some positive response at the earliest.
Regards.
Inderpal singh
[protected]
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Sep 3, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
Airtel Customer Care's response
Dear Mr. Singh,

This is with reference to your post dated 24 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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