Airtel — ported from reliance-[protected]

Address:

560076

I had changed my operator from reliance to you and i visited your airtel express store in jayanagar 9th block, bangalore. They collected cash of rs.500/- and issued me a sim card bearing no;[protected]u. They did not issue any receipt. They only promised me that once the line is activated the prepaid plan will be activated and amount credited. I find that still my balance is shown is 0-they told me that was the minimum plan. What happened to the amount paid by me since the cost of 4g sim is rs5 only as printed in the cover. Where is the balance rs.495 gone. Kindly investigate and credit the amount in my account immediately, otherwise i shall be constrained to report to trai and other authorities. I was under the impression that themuch advertised plan of rs.478 for 70 days will be applicable to my case