[Resolved] Airtel / Postpaid Mobile Bill — Fraudulent online transaction | |||
Dear Sir/Madam, I Ganapathy.B & my ICICI bank credit card No. [protected] is hacking some unknown Person fraudulent online transaction done on 08.01.2014 in my credit card account. I have received an sms at 08:04 PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I was immediately call to customer care officer & informed to them & am Not done this transaction & kindly block my credit card & stop the transaction immediately like that i inform to customer care officer .Finally they said don’t worry about this money within 7 working days Refund your money & we issue a New credit card also like that they said & they immediately issued a New credit card in 3 working days .But I wait for 7 days they do not solve the problem . After 7 days am Finally decided to complain a Cyber Crime Police Inspector of Mr. K.Sudarshan Reddy File the FIR [FIR:11/2014[23.01.2014] A.P.P.M.Orders 470, 500 ] in Cyberabad near Gachibowli & Cyber crime police was find out this fraudulent transactions is done in New Delhi some unknown person his details Crime Branch Police only having. Kindly if the bank give a timeline, cooperation with me and hope with Cyber crime police will catch that fraudulent person soon and money also recover soon back kindly give a some of valuable solution for me & waiting for your replay. Note: Cyber crime police investigation is going on but the bank not supporting me they are putting late fee, service tax all this things, am not done this transaction & why should i pay and you can give a valuable solution & immediate remedy for me & . Thanks & Kind Regards, Ganapathy.B, Voice:[protected] Mail.Id, [protected]@gmail.com. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused to you. We have made a note of your credit card details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team