[Resolved] Airtel — Postpaid sim (Porting to airtel) | |||||
Dear Concern I got a call form airtel by requesting the port the no to airtel, also describe the plan.i selected a plan of 399 monthly rental.(600 local/std min, 1 gb 3G data after that 2G unlimited, 300 msg).but your guys informed me to delay of process because bill of last month about to generate.after 15 days i got the msg for porting. I changed the sim .when i called a no automatically it goes to verification department. i told them the correct information.as i submitted the document.but he told me that its not correct information because airtel is running franchise.they are providing the wrong information. this thing i went to know when i went to airtel store situated at sector 31 market gurgaon (122001) .as per the store manger told me:-"we have not called you for port the no.Our franchise are did so.he also told me that we can not provide the same plan as they guys told you.its the legacy plan" .due to this my no is not working from last friday(15/01/2016).and this no. is registers every where even in banks transaction also .so that i can not close this sim at any cost.even i yours guys told me i can not go back to vodafone back.from last Friday I am visiting your airtel company outlet sector 31 market gurgaon(122001) continuously .but i did not get any solution. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Disgusting...
Reply
Dear Customer,
This is with reference to your post, dated 22 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 22 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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