[Resolved]  Airtel — Prepais data cum voice recharge

Address:

Dibrugarh, Assam

27-May-2014 I took my data cum voice SIM having mobile no [protected] along with a dongle only about 45 days ago. I understand as I took this there was a scheme for Rs 102/- for 300 MB data usage with validity 30 days. Accordingly on 26-May-2014, I topped up Rs 102/- through ICICI bank online recharge facility. I got a msg indicating Talk time Rs 1.00, PF Rs 89.78 ST Rs 11.22 Current bal Rs 0.00 Validity 14-Jun-14. None matched with the scheme I wanted to recharge. No data usage was allowed, validity was different etc. Moreover when I contacted Airtel, I was told that I can make ISD etc. and the scheme is now amended and made presently there is no scheme for data usage of amount Rs 102/-, rather there is now a different scheme of Rs 101/- for data usage with a reduced validity. All these have a little sense to me. I had to again recharge Rs 101/- for data and Rs 60/- for talk time. Kindly take up with Airtel for this unethical business practice and insist them to revert/refund Rs 102/- that went waste of no use to me as allowed data usage with appropriate validity.